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What is SmartBip?
SmartBip functions as a Middleware/API Gateway, enabling efficient communication between a retailer's internal systems and both App and Web interfaces, which significantly boosts the effectiveness and security of their interactions. Founded in 2012 by Alessandro Tiretta, who continues to contribute his expertise in the retail sector, RetAPPs was created with the belief that traditional brick-and-mortar stores could utilize innovative technologies to compete effectively against online retailers, thereby improving customer engagement and loyalty while meeting the changing needs of manufacturers. Current data reinforces this belief, demonstrating the power of such tools in the retail environment. RetAPPs positions itself as the best partner for traditional retailers, delivering a holistic digital solution that supports them throughout their entire digitization process, ultimately driving their success. To fulfill this vision, we designed SmartBip, a proprietary technology that can transform any point of sale into a dynamic multi-channel e-commerce platform, empowering retailers to excel in a challenging market. This groundbreaking innovation not only optimizes operational workflows but also enriches the shopping experience for customers, ensuring that retailers can maintain their relevance in an ever-evolving digital landscape. Furthermore, as customer preferences shift towards online shopping, it becomes increasingly vital for retailers to adopt such comprehensive solutions to stay competitive.
What is Coniq?
Coniq presents an all-inclusive digital platform that bridges the gap between your business and customers, whether they are shopping online or in-store, through multiple engagement channels. Embracing this cutting-edge platform enables you to swiftly and cost-effectively revolutionize your operations, equipping your team with the tools needed to better comprehend, forecast, and interact with your audience. Achieve a deep understanding of your customers, your brand's visibility, and the impact of your marketing initiatives. Unveil an innovative customer loyalty program tailored to acknowledge, engage, and reward shoppers at every stage of their journey, from before they enter the store to after their visit. As the distinctions between physical and digital shopping experiences diminish, the Coniq platform is pivotal to your digital evolution, providing insights into the identities of your shoppers across both environments and allowing you to build significant, customized connections. By analyzing customer behaviors, you can enhance sales at your retail location, while also establishing a database of enthusiastic shoppers to effectively target and encourage store visits. This comprehensive strategy not only fortifies your position in the market but also ensures your organization adapts to ongoing changes and trends. Ultimately, leveraging the Coniq platform positions your business for sustained growth and success in a competitive landscape.
Integrations Supported
Pareteum Experience Cloud
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RetAPPs
Date Founded
2012
Company Location
Italy
Company Website
www.retapps.com
Company Facts
Organization Name
Coniq
Company Location
United Kingdom
Company Website
coniq.com
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content