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What is SmartButler?

SmartButler® presents a reliable and intuitive system designed for desktops and mobile devices, specifically crafted for resorts, hotels, buildings, and other facilities. This platform equips managers with extensive control over services and staff, allowing team members to concentrate solely on the needs of guests and tenants. By integrating seamlessly with your PMS system, SmartButler® ensures a smooth flow of essential information and maintains synchronization across operations. Users can manage, monitor, resolve, escalate, follow up, report, and analyze all activities related to guests in real time. This cutting-edge method greatly improves the management and supervision of guest services, enabling service providers to enhance the guest experience while operating more efficiently. Furthermore, management gains access to valuable tools and analytics that allow for effective assessment of service quality. In essence, SmartButler® transforms the delivery and oversight of hospitality services. Its innovative features not only streamline operations but also foster a more personalized experience for each guest.

What is HotelX?

HotelX is a cutting-edge digital solution specifically crafted for the hotel sector, delivering an extensive array of software capabilities. It effectively links all participants—including businesses, individuals, devices, data, and workflows—in real-time. This platform supports online reservations and enhances cooperation among travelers, hotel staff, travel agencies, and corporate customers. One of its key features is the Guest App, which allows hotel guests to access services conveniently, anytime and anywhere they wish. Furthermore, HotelX improves hotel operations through a sophisticated mobile property management system (PMS), optimizing processes like check-ins, check-outs, housekeeping, and the management of various sales points through seamless integration. The management application is tailored to elevate operational efficiency, enabling teams to focus on delivering outstanding customer service. Users can easily obtain actionable performance analytics directly on their smartphones, and the introduction of digital payment options helps reduce cash leakage and its associated risks. In summary, HotelX not only revolutionizes the hospitality experience for service providers but also enhances the overall satisfaction of guests, making every stay more seamless and enjoyable. This platform stands out as a crucial tool for modernizing hotel management and guest interaction, paving the way for a more connected and responsive hospitality industry.

Media

Media

Integrations Supported

Innspire

Integrations Supported

Innspire

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JAYBEE Systems

Company Website

www.jaybee.com

Company Facts

Organization Name

IFCA MSC

Company Location

Malaysia

Company Website

ifca.asia/solution-hotelx/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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