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What is SmartButler?

SmartButler® presents a reliable and intuitive system designed for desktops and mobile devices, specifically crafted for resorts, hotels, buildings, and other facilities. This platform equips managers with extensive control over services and staff, allowing team members to concentrate solely on the needs of guests and tenants. By integrating seamlessly with your PMS system, SmartButler® ensures a smooth flow of essential information and maintains synchronization across operations. Users can manage, monitor, resolve, escalate, follow up, report, and analyze all activities related to guests in real time. This cutting-edge method greatly improves the management and supervision of guest services, enabling service providers to enhance the guest experience while operating more efficiently. Furthermore, management gains access to valuable tools and analytics that allow for effective assessment of service quality. In essence, SmartButler® transforms the delivery and oversight of hospitality services. Its innovative features not only streamline operations but also foster a more personalized experience for each guest.

What is Infor HMS?

An advanced hotel property management system (PMS) must transcend being merely a separate entity; it should act as the core engine that orchestrates all activities within hotels, resorts, and casinos. Such a PMS ought to represent a holistic hospitality technology platform that seamlessly integrates every aspect of operations with the guest experience, facilitating a smooth journey that empowers your establishment to meet and exceed leading industry standards. Moreover, it should establish a foundation for lasting guest relationships, which in turn catalyzes revenue growth and boosts profitability. The Infor® Hospitality Management Solution (HMS) is a cloud-based hotel PMS that aims to not only fulfill but continually surpass modern guest expectations. By implementing Infor HMS, hospitality companies can efficiently optimize operations, deliver exceptional guest services, and foster a rewarding experience for all parties involved. Additionally, the solution's scalability guarantees that it can adjust to your existing needs while also embracing future changes within the hospitality sector. This adaptability is vital for sustaining a competitive advantage in a rapidly changing industry landscape, ensuring that your establishment remains relevant and successful over time.

Media

Media

Integrations Supported

Akia
Amazon Web Services (AWS)
Ameego
Avatier Identity Anywhere
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
FairPlanner
Impala
Inn-Flow
Innspire
IronWiFi
LodgIQ
TrustYou
Vouch
Wave RMS

Integrations Supported

Akia
Amazon Web Services (AWS)
Ameego
Avatier Identity Anywhere
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
FairPlanner
Impala
Inn-Flow
Innspire
IronWiFi
LodgIQ
TrustYou
Vouch
Wave RMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JAYBEE Systems

Company Website

www.jaybee.com

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/hms

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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