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What is SmartButler?

SmartButler® presents a reliable and intuitive system designed for desktops and mobile devices, specifically crafted for resorts, hotels, buildings, and other facilities. This platform equips managers with extensive control over services and staff, allowing team members to concentrate solely on the needs of guests and tenants. By integrating seamlessly with your PMS system, SmartButler® ensures a smooth flow of essential information and maintains synchronization across operations. Users can manage, monitor, resolve, escalate, follow up, report, and analyze all activities related to guests in real time. This cutting-edge method greatly improves the management and supervision of guest services, enabling service providers to enhance the guest experience while operating more efficiently. Furthermore, management gains access to valuable tools and analytics that allow for effective assessment of service quality. In essence, SmartButler® transforms the delivery and oversight of hospitality services. Its innovative features not only streamline operations but also foster a more personalized experience for each guest.

What is Optima PMS?

Optima PMS is a robust software solution tailored to optimize hotel management while boosting revenue. This cutting-edge platform enables users to oversee various aspects such as pricing tactics, yield management, and calendar operations, effectively addressing all areas of hotel management. With its integrated Booking Engine, users can easily modify rates and discounts right within Optima PMS, guaranteeing a superior experience for guests. Moreover, the system supports smooth integrations with numerous partners and service providers, ensuring compatibility with leading online travel agencies (OTAs), meta-search engines, business intelligence tools, email marketing platforms, payment gateways, and more. To streamline guest communication and address inquiries swiftly, the software compiles all incoming messages onto a single interface, allowing for prompt data evaluation and immediate responses. In addition, the customer relations feature monitors guest interactions from booking through check-out, fostering a tailored service approach that enhances hospitality. This comprehensive strategy not only boosts operational productivity but also greatly elevates guest satisfaction and fosters loyalty among patrons. Ultimately, Optima PMS stands out as an essential tool for hotels aiming to thrive in a competitive market.

Media

Media

Integrations Supported

Innspire
trivago

Integrations Supported

Innspire
trivago

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2000 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JAYBEE Systems

Company Website

www.jaybee.com

Company Facts

Organization Name

Silverbyte Systems

Date Founded

1992

Company Location

Israel

Company Website

silverbyte.com/optima-solutions/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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