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What is SmartCDR?

SmartCDR is an exceptionally flexible billing solution designed to accommodate complex configurations for usage-based billing in multiple industries, such as Satellite Communications, VoIP, VSAT, Telco, Wireless, and virtually any other technology that requires this billing format. Users can create PDF invoices for recurring fees and device usage, while also benefiting from simplified email distribution to clients on a daily, monthly, or annual schedule, which guarantees prompt communication and efficient billing management. Furthermore, the customization features of SmartCDR empower organizations to adjust the platform according to their unique requirements and business processes, enhancing overall user experience and operational efficiency. This adaptability not only streamlines billing but also supports growth as businesses evolve and expand their services.

What is Diversified Billing?

Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions. With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year. The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology. Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed. Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.

Media

Media

Integrations Supported

Integrations Supported

AccuFund
Aplos
FastFund Online Accounting
MIP Cloud
QuickBooks Online
Sage Accounting

API Availability

API Availability

Pricing Information

$399 per user per month

Pricing Information

$250/mo
Diversified Billing price based on number of customers billed. Concurrent users are unlimited.

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Android
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BusinessFusion

Company Location

United States

Company Website

www.businessfusion.com

Company Facts

Organization Name

Diversified Technology Corp

Date Founded

2000

Company Location

United States

Company Website

www.diversifiedtechnology.com

Categories and Features

Categories and Features

Payment Processing

ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
Recurring Billing
Signature Capture

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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