SmartCustomer Reviews & Ratings

SmartCustomer

5.0 out of 5 stars

Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is SmartCustomer?

Established in 2006, SmartCustomer is dedicated to promoting integrity and openness in the realm of online shopping. With a track record of assisting more than 200 million consumers in making informed buying choices, the organization prioritizes authentic feedback. By empowering genuine voices, SmartCustomer enables individuals to discover and share their experiences with various businesses and products on the internet. Additionally, it stands out as the sole review platform backed by funding from the National Science Foundation and recognized as an official partner of Google reviews, highlighting its unique position in the market. This combination of support and partnerships reinforces SmartCustomer's commitment to enhancing consumer trust and transparency.

What is ReviewTrail?

ReviewTrail was designed to help small and medium-sized businesses, as well as local enterprises, effortlessly enhance their online reputation by managing positive customer feedback effectively. What started as an additional service for our SEO agency clients quickly evolved into a standalone tool with the potential to benefit a broader spectrum of businesses. This insight prompted the formal launch of ReviewTrail. Drawing from our extensive experience in digital marketing, we understand the challenges that SMEs face, particularly the critical role a solid reputation plays in their success and growth in the digital arena. Welcome to ReviewTrail, your dedicated ally in elevating your business's online image. The platform is particularly ideal for owners who prioritize operational duties and prefer to avoid the hassle of reaching out to customers individually for public online reviews. With ReviewTrail, you can concentrate on managing your business while we take care of your reputation management needs, ensuring that your brand shines in the crowded digital marketplace. Our mission is to empower you to thrive without the burden of reputation concerns.

Media

Media

Integrations Supported

Facebook
BigCommerce
Buy Real Media
Cloutly
Instagram
Magento
ProvenExpert.com
QuickBooks Online
Reviewsub
Shopify
X (Twitter)

Integrations Supported

Facebook
Airbnb
Google Maps
Healthgrades
Tripadvisor
Yelp
Zillow
realtor.com

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$10 per location per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

SmartCustomer

Date Founded

2006

Company Location

United States

Company Website

www.smartcustomer.com

Company Facts

Organization Name

ReviewTrail

Company Website

reviewtrail.com

Categories and Features

AI Review Management

Not specified

Product Review

Not specified

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Categories and Features

Product Review

Not specified

Review Management

Not specified

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