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What is SmartFeed?

Your data is vital in the areas that truly matter. Centralize, standardize, and organize all your digital information in a single location. Just like a book with missing pages can’t convey the full story, you should not settle for reports that lack comprehensive insights. SmartFeed effectively brings together all your digital data, allowing you to direct it to your preferred platform with ease. This provides both analysts and marketers with the critical resources needed to create accurate visualizations and thorough reports. You can gather metrics from diverse marketing channels, including SEO, analytics, PPC, advertising networks, customer experience, CRM, sales, databases, and much more. By standardizing your datasets, you can customize your feed to include the exact metrics and definitions essential for an accurate portrayal of your performance. With the capability to visualize your digital information in the format and platform that best meet your requirements, you can rely on consistent and intelligent data feeds that keep your information current and easy to access. Furthermore, you can automate these data feeds to route them directly to your chosen visualization or business intelligence platform, thereby streamlining your reporting workflow. This not only enhances efficiency but also ensures that your decision-making is based on the most accurate and timely information available.

What is ChipBot?

Leverage ChipBot to effectively engage and assist customers on your website. By converting tedious support tasks into a valuable resource, ChipBot is revolutionizing the way businesses manage customer interactions. This cutting-edge tool seeks to eliminate the repetitive tasks that often impede productivity for small businesses. Picture a situation where customers can independently discover the answers they seek without sacrificing their overall experience. Enter ChipBot, an automated customer experience solution that uses shared insights to refine support strategies. It enables you to address common inquiries just once while simultaneously collecting vital user data that may have previously gone unnoticed. Designed to tackle the limitations of conventional live chat—like inflexible scripts, high costs, and poor returns—ChipBot highlights the advantages of boosting conversion rates, providing automated support, and making intelligent use of data. By prioritizing user experience and efficiency, our goal is to transform your perception of live chat, offering an innovative solution that caters to diverse needs and ensures your business flourishes in an increasingly competitive environment. This approach not only enhances customer satisfaction but also streamlines your operations for greater success.

Media

Media

Integrations Supported

AEM Journaler
Carrd
GoDaddy Email
Google Data Studio
Google Sites
Magento
Microsoft Power BI
Qlik Cloud Analytics
Shopify
Squarespace
Stackreaction
Tableau
Webflow
Weebly
Wix
WooCommerce
WordPress
Wufoo

Integrations Supported

AEM Journaler
Carrd
GoDaddy Email
Google Data Studio
Google Sites
Magento
Microsoft Power BI
Qlik Cloud Analytics
Shopify
Squarespace
Stackreaction
Tableau
Webflow
Weebly
Wix
WooCommerce
WordPress
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sweetspot

Company Location

United States

Company Website

www.sweetspot.com/smartfeed/

Company Facts

Organization Name

ChipBot

Date Founded

2018

Company Location

United States

Company Website

getchipbot.com

Categories and Features

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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