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Ratings and Reviews 0 Ratings
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What is SmartFeed?
Your data is vital in the areas that truly matter. Centralize, standardize, and organize all your digital information in a single location. Just like a book with missing pages can’t convey the full story, you should not settle for reports that lack comprehensive insights. SmartFeed effectively brings together all your digital data, allowing you to direct it to your preferred platform with ease. This provides both analysts and marketers with the critical resources needed to create accurate visualizations and thorough reports. You can gather metrics from diverse marketing channels, including SEO, analytics, PPC, advertising networks, customer experience, CRM, sales, databases, and much more. By standardizing your datasets, you can customize your feed to include the exact metrics and definitions essential for an accurate portrayal of your performance. With the capability to visualize your digital information in the format and platform that best meet your requirements, you can rely on consistent and intelligent data feeds that keep your information current and easy to access. Furthermore, you can automate these data feeds to route them directly to your chosen visualization or business intelligence platform, thereby streamlining your reporting workflow. This not only enhances efficiency but also ensures that your decision-making is based on the most accurate and timely information available.
What is KnowledgeForce?
Market Force has introduced the innovative KnowledgeForce® platform, a state-of-the-art technology aimed at efficiently collecting, integrating, and visualizing customer experience (CX) data. Utilizing sophisticated big data techniques, this platform compiles customer feedback from multiple origins, including Market Force, outside vendors, or direct data submissions. KnowledgeForce empowers executives, managers, franchise proprietors, and on-site staff to explore geographic specifics and identify areas for enhancement, facilitating prompt corrective measures. The system is designed to present information based on user roles, enabling stakeholders to obtain comprehensive enterprise insights while also accessing detailed site-specific data effortlessly. Store managers and franchisees can track key performance indicators pertinent to their locations and compare them against regional or corporate standards. Furthermore, KnowledgeForce provides more than 50 customizable reports that can be accessed online or distributed automatically. This adaptability guarantees that every user has the essential information required to foster improvements in customer experiences universally, contributing to overall business success. As businesses strive to stay ahead, leveraging such a platform becomes crucial for optimizing customer engagement and satisfaction.
Integrations Supported
Google Data Studio
Microsoft Power BI
Qlik Cloud Analytics
Tableau
Integrations Supported
Google Data Studio
Microsoft Power BI
Qlik Cloud Analytics
Tableau
API Availability
Has API
API Availability
Has API
Pricing Information
$199 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sweetspot
Company Location
United States
Company Website
www.sweetspot.com/smartfeed/
Company Facts
Organization Name
Market Force
Date Founded
2005
Company Location
United States
Company Website
www.marketforce.com
Categories and Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery