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What is SmartGridCIS?

We offer all-encompassing CIS and billing solutions specifically designed for the modern utility industry. Imagine providing cutting-edge products that allow your customers to choose their payment schedules and methods. By leveraging smart meter data, we facilitate sophisticated rating, billing, and customer service interactions. Our flexible architecture streamlines the implementation process, making it easy to manage transitions for existing clients when needed. This not only helps in attracting and retaining customers but also allows you to maintain a competitive advantage and monitor your operations in real time. Turn your smart meter framework into a source of revenue by offering your customers a variety of rate and product options without the complications often associated with integrating new billing systems. Additionally, maximize the potential of your AMI investments by offering customers a smart meter that supports Prepaid functionality. In an environment where businesses must set themselves apart, having a well-crafted strategy that resonates with consumers is crucial. Ultimately, meeting the demands of today’s digital consumer, who expects more from your services, is vital for long-term success. By doing this, your organization can not only stay relevant but also thrive in an ever-changing marketplace while adapting to new consumer expectations.

What is Aria?

Aria plays a pivotal role in transforming businesses by shifting their focus from traditional ownership models to an emphasis on access and ongoing customer engagement. The cloud-native billing and monetization platform offered by Aria is crafted to empower organizations to successfully introduce sophisticated subscription and usage-based products and packages. This innovation in product offerings allows companies to explore new markets and connect with demographics that were previously inaccessible. By streamlining the process, Aria ensures that businesses can provide their customers with seamless and enjoyable purchasing experiences. Through its web storefronts, Aria facilitates the presentation of customized offers and competitive pricing, which enhances customer acquisition by easing the sign-up process and promoting attractive trial offers. With solutions from Aria, businesses can consistently maintain a positive and uniform buying experience, regardless of the sales channel or vendor involved. Additionally, the platform enables companies to tailor their offers based on their existing customer relationships, promoting smooth transitions from freemium services to paid subscriptions or service upgrades. This adaptability not only fulfills the demands of contemporary enterprises but also significantly boosts their capacity for innovation in an ever-changing marketplace. By leveraging Aria's capabilities, businesses can remain agile and responsive to emerging trends and consumer needs.

Media

Media

Integrations Supported

Itron Enterprise Meter Data Management
Revenera Software Monetization
Thales Sentinel

Integrations Supported

Itron Enterprise Meter Data Management
Revenera Software Monetization
Thales Sentinel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SmartGridCIS

Date Founded

2009

Company Location

United States

Company Website

www.smartgridcis.com

Company Facts

Organization Name

Aria Systems

Date Founded

2002

Company Location

United States

Company Website

www.ariasystems.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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