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What is SmartIQ?
In the current digital-centric environment, traditional static fillable PDFs and web forms appear to be relics of the past. It has become crucial to transition from conventional forms-based methodologies to more engaging, conversational user experiences. By implementing seamless, mobile-optimized, and guided interactions, companies can not only draw in new clientele but also foster customer loyalty, all while streamlining internal operations, minimizing risks, and decreasing reliance on support services. This approach results in a broader base of customers eager to participate, along with reduced friction throughout various stages—from account creation and onboarding to continuous service. Neglecting to rethink the strategy around forms during each phase of the customer journey means overlooking substantial opportunities for enhancement. This eBook explores the limitations imposed by traditional static forms on customer engagement and highlights how forward-thinking businesses are transforming the ways they collect and validate customer information during interactions. Additionally, it prompts you to reimagine your customers' journeys in light of the ongoing digital transformation, ensuring that your organization remains both competitive and relevant in this rapidly evolving landscape. By adopting these innovative strategies, you can position your business to thrive in an increasingly connected world.
What is Adobe Experience Manager Forms?
Adobe Experience Manager Forms reinvigorates the capabilities that were once part of Adobe LiveCycle, while also incorporating innovative features that improve the processes of digital enrollment, onboarding, and sustained communication through forms, thereby enhancing user experiences. The platform allows users to create forms that are optimized for mobile devices, automatically adjusting to different screen sizes to guarantee accessibility for all. With its integrated editor, users can craft forms that function effectively for both online submissions and printed formats. Additionally, it connects with Adobe Experience Cloud, enabling the tracking of user interactions across multiple platforms and identifying points where potential clients may disengage during the enrollment process. This cloud-based solution not only facilitates customized digital onboarding but also has the capacity to scale effectively, managing the needs of millions of users to deliver a smooth and adaptable experience. By acknowledging the significance of the early stages in the customer journey, our mobile-responsive forms and automated conversion tools simplify enrollment across all channels. As a result, we aim to streamline the entire customer journey from initiation to completion, ensuring that users have a seamless experience. Ultimately, this comprehensive approach helps organizations build stronger relationships with their customers right from the start.
Integrations Supported
Adobe Experience Cloud
Docusign
Microsoft SharePoint
SAP Business One
Salesforce
Sitecore
Integrations Supported
Adobe Experience Cloud
Docusign
Microsoft SharePoint
SAP Business One
Salesforce
Sitecore
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Smart Communications
Company Location
United Kingdom
Company Website
www.smartcommunications.com/products/smartiq/
Company Facts
Organization Name
Adobe
Date Founded
1982
Company Location
United States
Company Website
business.adobe.com/products/experience-manager/forms/aem-forms.html
Categories and Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Forms Automation
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control
Online Form Builders
Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys
Categories and Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management