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What is SmartInterview?

SmartInterview is a digital platform that focuses on the creation of surveys and conducting market research, allowing users to craft questionnaires, collect responses, and analyze findings with ease. It supports various question formats, including multiple-choice, rating scales, NPS, matrix, and open-ended questions, while also featuring sophisticated options like logic, branching, quotas, and screening criteria. Utilizing AI technology, users can develop surveys tailored to their specific research goals and receive open-ended feedback via text or voice, enhanced by AI-generated follow-up questions. The platform includes robust visualization tools such as real-time charts, filters, cross-tabulation analysis, satisfaction metrics, and AI-driven thematic insights accompanied by quotes from respondents. Teams are able to export their results in formats such as Excel or CSV and can share interactive dashboards with stakeholders for better collaboration. Furthermore, SmartInterview supports multilingual surveys, making it an excellent resource for brand managers, marketing teams, insights professionals, research organizations, startups, and nonprofits involved in studies about customers, employees, or market trends. This adaptability ensures that SmartInterview meets a broad range of research requirements across various industries, helping users derive meaningful insights from their data. Ultimately, the platform streamlines the research process, making it more efficient and user-friendly for a diverse clientele.

What is Mindcat Surveys?

Mindcat Surveys functions as a robust platform for collecting customer opinions and conducting surveys at various physical service locations, which helps organizations efficiently gather valuable insights. Users can create QR-code surveys that customers access through their smartphones, enabling responses in either Arabic or English without the need for any app installations. As feedback is collected, dashboards deliver real-time analytics on satisfaction metrics, user comments, rating rationales, and trends across different branches. This innovative system is specifically designed for service centers operating in multiple locations, government agencies, clinics, educational institutions, and other public-facing services. Administrators have the capability to manage survey questions, adjust editor permissions, and export data, with seamless integration into reporting tools such as Power BI or Salesforce via an API. Mindcat Surveys can be offered as a vendor-hosted software-as-a-service (SaaS) solution or implemented directly on the client’s own infrastructure. The pricing model is determined by the number of editor accounts and branches, with an initial setup fee involved. Additionally, the platform’s user interface and survey functionalities are crafted to be accessible in both English and Arabic, which broadens its appeal to a diverse audience. This bilingual feature significantly enhances user experience and fosters more thorough feedback from a wider range of customers, ultimately improving service quality and customer satisfaction. With its comprehensive capabilities, Mindcat Surveys stands out as an essential tool for organizations looking to optimize their feedback collection processes.

Media

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Media

No images available

Integrations Supported

Integrations Supported

Microsoft Power BI
Salesforce

API Availability

API Availability

Has API

Pricing Information

CHF 45/month
Free Version
Free Trial Offered?

Pricing Information

$26.96/editor/month
1–3 editors: $26.96 (AED/SAR 99) per editor/month; 4–14 editors: $21.78 (AED/SAR 80) per editor/month; 15+ editors: $19.06 (AED/SAR 70) per editor/month. Shared plans have a minimum monthly invoice of AED/SAR 499. A one-time Quick Start fee is AED/SAR 2,500; additional branches cost extra. Annual prepayment receives a 15% discount, but an annual contract is not required to start. VAT is excluded.

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Pulse Partners Sàrl (SmartInterview)

Date Founded

2024

Company Location

Switzerland

Company Website

smartinterview.ai

Company Facts

Organization Name

Mindcat Technology Consultants FZE

Date Founded

2022

Company Location

United Arab Emirates

Company Website

mindcat.ai

Categories and Features

Survey

Not specified

Categories and Features

Survey

Not specified

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