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What is SmartLoyalty?

SmartLoyalty, created by BPC Banking Technologies, functions as a holistic management tool for loyalty and rewards schemes, enabling users to quickly develop and manage innovative loyalty campaigns. This platform is tailored to support the rapid creation of complex programs for both issuers and acquirers. Users can seamlessly deploy loyalty initiatives designed to boost customer retention and stimulate purchasing behavior. The system determines points based on a range of variables, including customer demographics, payment methods, merchant types, transaction categories, and even specific times of day. As the adoption of mobile payments surges and e-wallets gain traction, the importance of loyalty programs is increasingly highlighted. In contrast to traditional methods where card issuers depended on the visual appeal of physical cards to build brand loyalty, the rise of digital cards necessitates fresh strategies for customer engagement. As a result, organizations must evolve and innovate their loyalty offerings to stay ahead in this dynamic market. This transformation is crucial for businesses aiming to thrive in an era where customer expectations are constantly changing.

What is River Cities?

Effortlessly transfer data from CSV files and Excel spreadsheets without the inconvenience of manually entering your information again. Any software that has the capability to export data can also import it without issue. You can easily provide information about your clients, products, and sales activities. Furthermore, this system works in conjunction with other River Cities Software products, negating the necessity for imports if you are using their accounting or service tools. The method for calculating points can differ based on the category of items sold; for example, various calculations may be applicable depending on the purchase location, whether an item is refurbished, or the nature of the business, such as a restaurant compared to a bar. Points may be calculated using a range of metrics, including total sales, expenses, and profits, which means that basing points on profit can yield greater rewards for higher-margin items. In addition, specific point calculations are tailored for service calls, allowing individual service contracts to utilize distinct calculations for both base fees and extra charges per page, further enhancing the customizability of the rewards program. This level of flexibility guarantees that every component of your sales and service operations can be adjusted to align perfectly with your unique business requirements, ensuring maximum efficiency and satisfaction.

Media

Media

Integrations Supported

HPE Consumption Analytics

Integrations Supported

HPE Consumption Analytics

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$50 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BPC Group

Date Founded

1995

Company Location

Switzerland

Company Website

www.bpcbt.com/smartvista-solutions/loyalty-card-programs

Company Facts

Organization Name

River Cities Software

Date Founded

1983

Company Location

United States

Company Website

www.river-cities.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

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