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What is SmartOrder AI SuiteApp?

SmartOrder AI, developed by SuiteWorks Tech for NetSuite, is a comprehensive solution that transforms the order management process through the use of artificial intelligence. This SuiteApp enables users to generate orders effortlessly by typing order details in simple English, thanks to its Natural Language Processing (NLP) interface. The AI engine automatically selects relevant customer and item data, streamlining the entire order creation process and reducing the need for manual intervention. With features like intelligent bulk order processing, real-time data validation, and the ability to handle subscription-based and one-time billing, SmartOrder enhances operational efficiency and accuracy. The SuiteApp also offers a secure sign-in process, ensuring that only authorized users can create and manage orders. Whether you're on the go or working from the office, SmartOrder AI provides mobile access, making it easy to manage orders from anywhere, anytime.

What is Decision365?

Orders originate from a variety of platforms and come in numerous formats, which can complicate the processing workflow. Decision365 simplifies the cumbersome task of manually reviewing these orders, making the process much more efficient. Whether an order is placed via a website, EDI, or a PDF document, Decision365 adeptly interprets the data and organizes it neatly within Outlook for easy access. Upon receipt of each order, Decision365 conducts an analysis and inputs the relevant information into Outlook, highlighting any exceptions or discrepancies for quick resolution. Users have the ability to personalize visual cues by setting rules that change fonts and colors for different order lines. For example, using red Calibri may indicate that an item is unavailable, while blue Times New Roman could point out a pricing discrepancy. Additionally, you can define criteria to determine when an order necessitates extra scrutiny. With Decision365, potential issues are identified right away—before order acceptance and prior to its entry into your ERP system. This streamlined method guarantees that clean orders are processed more quickly and easily through your operations. Consequently, this leads to a significant enhancement in overall efficiency, positively impacting the entire workflow and ultimately contributing to improved customer satisfaction.

Media

Media

Integrations Supported

Microsoft Outlook
NetSuite

Integrations Supported

Microsoft Outlook
NetSuite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Suiteworks Tech

Date Founded

2023

Company Location

India

Company Website

www.suiteworkstech.com

Company Facts

Organization Name

Decision Resources

Date Founded

1978

Company Location

United States

Company Website

www.decision.com/products/decision365/

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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