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What is SmartOrder AI SuiteApp?

SmartOrder AI, developed by SuiteWorks Tech for NetSuite, is a comprehensive solution that transforms the order management process through the use of artificial intelligence. This SuiteApp enables users to generate orders effortlessly by typing order details in simple English, thanks to its Natural Language Processing (NLP) interface. The AI engine automatically selects relevant customer and item data, streamlining the entire order creation process and reducing the need for manual intervention. With features like intelligent bulk order processing, real-time data validation, and the ability to handle subscription-based and one-time billing, SmartOrder enhances operational efficiency and accuracy. The SuiteApp also offers a secure sign-in process, ensuring that only authorized users can create and manage orders. Whether you're on the go or working from the office, SmartOrder AI provides mobile access, making it easy to manage orders from anywhere, anytime.

What is OPAL?

OPAL provides an innovative, AI-powered fulfillment solution specifically designed for eCommerce enterprises of any scale, efficiently managing the pick, pack, and ship processes through a fully autonomous, touchless order management platform that consolidates all sales channels, eliminates costly EDI charges, and features a real-time interactive dashboard for thorough oversight of the fulfillment operations. Moreover, it seamlessly imports EDI orders into QuickBooks while integrating with multiple shipping carriers to create weight-based packages, packing slips, labels, and bills of lading, all with the goal of reducing expenses while improving speed and accuracy. As companies expand, OPAL effortlessly scales up without the need for additional personnel, facilitating a rapid setup process and ensuring enhanced precision in both inventory and order documentation. This robust solution is capable of processing over 50 orders each day and can cut order processing times by nearly 90%, significantly lowering costs by around 80% and achieving an impressive accuracy rate of 99%, which in turn minimizes returns and undelivered packages. With OPAL’s capabilities, businesses can optimize their fulfillment workflows and concentrate on scaling their operations and enhancing customer satisfaction. By embracing this advanced solution, companies can not only boost efficiency but also elevate their overall service quality, paving the way for sustainable growth.

Media

Media

Integrations Supported

NetSuite
AppRiver
BigCommerce
Channel Gate
CommerceHub
FedEx Ship Manager
GoDaddy
Linker
Magento
POSTIDENT
Pinnacle Cart
QuickBooks Online
SAP Cloud Platform
Shopify
Stamps.com
Walmart
Wish
Wix
WooCommerce
eBay

Integrations Supported

NetSuite
AppRiver
BigCommerce
Channel Gate
CommerceHub
FedEx Ship Manager
GoDaddy
Linker
Magento
POSTIDENT
Pinnacle Cart
QuickBooks Online
SAP Cloud Platform
Shopify
Stamps.com
Walmart
Wish
Wix
WooCommerce
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Suiteworks Tech

Date Founded

2023

Company Location

India

Company Website

www.suiteworkstech.com

Company Facts

Organization Name

OPAL

Company Location

United States

Company Website

opal-llc.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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