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What is SmartServ?

Our software is specifically designed for family-owned field service companies, optimizing operations, improving communication, and effectively managing jobs. With our intuitive dashboard and detailed reports, you can gain insights into your most important revenue streams. Effortlessly identify the top performers among both your office and field staff. You can monitor job progress, track tickets, manage sold memberships, and keep an eye on generated revenue, including any potential missed opportunities. By utilizing our seamless Quickbooks auto-sync functionality, you can significantly reduce manual tasks and eliminate duplicate entries. Efficiently manage all technician activities, job hours, and payroll details with ease. Integrated call features allow you to access a complete history of each customer. Our digitized processes enable technicians to conveniently upload notes, images, and checklists for every job. You can retrieve customer information and invoices directly in the field, making payment collection upon job completion a breeze. The software facilitates task scheduling in seconds, categorizes jobs effectively, and keeps you updated on each technician’s availability. Save both time and resources through a real-time dispatch screen, while ensuring effective communication between technicians and the back office. Moreover, our platform provides the tools needed for data-driven decision-making, which can further enhance your business operations and improve customer satisfaction. Ultimately, this software not only streamlines your processes but also helps foster growth within your family-owned business.

What is Altair OS?

Altair OS is an all-encompassing cloud-based platform aimed at managing field services in diverse industries like HVAC, plumbing, and electrical contracting. This application brings together a variety of features, such as lead generation, management of customers and equipment, estimating, scheduling, dispatching, task management for technicians, invoicing, payment processing, time and expense tracking, and comprehensive reporting into a cohesive operational framework. Office staff can effectively manage job assignments and technician schedules through a unified dispatch interface, while field technicians are able to conveniently view job specifics and log their completed tasks using a mobile browser. Customers can receive estimates for review and approval, which can then transition seamlessly into scheduling and billing workflows; upon job completion, invoices can be automatically generated, enabling customers to make payments through integrated payment solutions. The platform also keeps detailed records of customer interactions and equipment histories, along with tracking time and expenses, while generating insightful operational reports. For those curious about the capabilities of Altair OS, introductory pricing starts at $39 per month for a single user or $390 annually, with a 14-day free trial available that requires no credit card, and includes live onboarding assistance to ensure a smooth transition. With its robust functionalities, Altair OS is well-equipped to improve efficiency and organization for service contractors, ultimately leading to enhanced customer satisfaction and streamlined operations.

Media

Media

Integrations Supported

Integrations Supported

Facebook
Instagram
OpenAI
Stripe

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$39/month
Starter costs $39/month for 1 account or $390/year. Growth costs $79/month for up to 5 accounts or $790/year. Pro costs $149/month for 10 accounts, with each additional account at $15/month; the annual price is $1,490. Every plan includes live onboarding. The 14-day free trial does not require a credit card to start; add a payment method before the trial ends to continue. Plans are billed monthly or annually and can be canceled anytime.
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

SmartServ

Date Founded

2017

Company Location

United States

Company Website

www.smartserv.io

Company Facts

Organization Name

Altair Operating System

Date Founded

2026

Company Location

United States

Company Website

www.altair-op.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fire Inspection

Not specified

HVAC

Not specified

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

HVAC

Not specified

Service Dispatch

Not specified

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