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Ratings and Reviews 0 Ratings
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What is SmartServ?
Our software is specifically designed for family-owned field service companies, optimizing operations, improving communication, and effectively managing jobs. With our intuitive dashboard and detailed reports, you can gain insights into your most important revenue streams. Effortlessly identify the top performers among both your office and field staff. You can monitor job progress, track tickets, manage sold memberships, and keep an eye on generated revenue, including any potential missed opportunities. By utilizing our seamless Quickbooks auto-sync functionality, you can significantly reduce manual tasks and eliminate duplicate entries. Efficiently manage all technician activities, job hours, and payroll details with ease. Integrated call features allow you to access a complete history of each customer. Our digitized processes enable technicians to conveniently upload notes, images, and checklists for every job. You can retrieve customer information and invoices directly in the field, making payment collection upon job completion a breeze. The software facilitates task scheduling in seconds, categorizes jobs effectively, and keeps you updated on each technician’s availability. Save both time and resources through a real-time dispatch screen, while ensuring effective communication between technicians and the back office. Moreover, our platform provides the tools needed for data-driven decision-making, which can further enhance your business operations and improve customer satisfaction. Ultimately, this software not only streamlines your processes but also helps foster growth within your family-owned business.
What is Ember?
Ember is a comprehensive fire inspection management system built to replace outdated, manual workflows with a faster and more efficient digital process. It unifies scheduling, inspection forms, team coordination, data collection, and report delivery into one platform that works across desktop and mobile devices. Technicians can instantly view all customer details, asset history, site instructions, and past reports without digging through folders or tracking down paperwork. Forms auto-populate repetitive data, reducing the chances of mistakes while dramatically cutting inspection time. With Ember’s real-time communication tools, office teams can monitor progress, assist field staff, and update schedules without delays. Submissions that once took hours or days can now be completed in minutes, accelerating how quickly companies turn inspections into revenue. Owners and managers gain actionable insights through dashboards that highlight inefficiencies, technician performance, and operational bottlenecks. Ember’s integrations ensure it fits naturally into existing business systems, eliminating friction during adoption. By reducing paperwork by up to 90% and decreasing calls and emails, the software frees staff to focus on customer service and growth. Overall, Ember empowers fire protection companies to deliver more accurate inspections, strengthen compliance, and scale their business with confidence.
Integrations Supported
FireInspection360
Inspect Point
Inspection Reports Online (IROL)
Microsoft Excel
Microsoft Outlook
QuickBooks Online
The Compliance Engine
Integrations Supported
FireInspection360
Inspect Point
Inspection Reports Online (IROL)
Microsoft Excel
Microsoft Outlook
QuickBooks Online
The Compliance Engine
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SmartServ
Date Founded
2017
Company Location
United States
Company Website
www.smartserv.io
Company Facts
Organization Name
Ember Software
Company Location
United States
Company Website
www.embersoftware.com
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking