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What is SmartServ?

Our software is specifically designed for family-owned field service companies, optimizing operations, improving communication, and effectively managing jobs. With our intuitive dashboard and detailed reports, you can gain insights into your most important revenue streams. Effortlessly identify the top performers among both your office and field staff. You can monitor job progress, track tickets, manage sold memberships, and keep an eye on generated revenue, including any potential missed opportunities. By utilizing our seamless Quickbooks auto-sync functionality, you can significantly reduce manual tasks and eliminate duplicate entries. Efficiently manage all technician activities, job hours, and payroll details with ease. Integrated call features allow you to access a complete history of each customer. Our digitized processes enable technicians to conveniently upload notes, images, and checklists for every job. You can retrieve customer information and invoices directly in the field, making payment collection upon job completion a breeze. The software facilitates task scheduling in seconds, categorizes jobs effectively, and keeps you updated on each technician’s availability. Save both time and resources through a real-time dispatch screen, while ensuring effective communication between technicians and the back office. Moreover, our platform provides the tools needed for data-driven decision-making, which can further enhance your business operations and improve customer satisfaction. Ultimately, this software not only streamlines your processes but also helps foster growth within your family-owned business.

What is PowerOps?

PowerOps is a cloud-driven platform specifically crafted for managing field services within generator servicing enterprises. It adeptly consolidates extensive information related to clients, locations, generators, automatic transfer switches (ATS), and uninterruptible power supplies (UPS), and includes features such as dispatching, work orders, quotes, preventive maintenance schedules, service documentation, and invoicing. While administrative staff concentrate on organizing schedules and tracking service histories, technicians can use a mobile app to view their assigned tasks, complete inspection checklists, record measurements, capture images, document observations, and secure customer signatures. The system is specifically designed for workflows associated with generators, which include NFPA 110 monthly checklists, load bank testing, and inspections of transfer switches. Service records can be generated into PDF reports for convenient access and distribution. Additionally, the software supports tracking equipment, maintaining recurring maintenance schedules, and overseeing customer and service agreement records, while also linking with QuickBooks Online to optimize the coordination between office management and field activities. This ultimately leads to improved efficiency for service teams in providing excellent customer care. By integrating all necessary facets of service management, this robust tool not only enhances productivity but also promotes a cohesive operational framework. Moreover, its user-friendly interface ensures that both office staff and technicians can navigate the system with ease, further streamlining service processes.

Media

Media

No images available

Integrations Supported

Integrations Supported

QuickBooks Online
Stripe

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

SmartServ

Date Founded

2017

Company Location

United States

Company Website

www.smartserv.io

Company Facts

Organization Name

PowerOps

Company Location

United States

Company Website

powerops.io

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fire Inspection

Not specified

HVAC

Not specified

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

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