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What is SmarterQueue?

Spark conversations that facilitate effortless growth. Reclaim your time and relish the freedom that comes with increasing your posting frequency while simultaneously improving your profits. SmarterQueue alleviates the pressures tied to content scheduling. Each Category boasts its own unique Queue and Posting Plan, so you never have to worry about timing—everything is managed automatically. You can configure your posts to recycle, allowing them to reappear in your Queue for publication as frequently as you wish, thereby extending your reach with every cycle. Address customer service queries promptly, answer questions, and enhance user satisfaction by managing incoming messages from Facebook and Twitter all in a single, cohesive Inbox. Remove the guesswork by discovering high-quality content that is proven to engage audiences, which you can easily incorporate into your Queue. SmarterQueue bridges the gap between social media efforts and business successes, empowering you to make smart, data-informed decisions with ease. With this robust tool at your fingertips, you can concentrate on what truly matters: cultivating your brand and improving customer satisfaction while enjoying a more streamlined workflow. Ultimately, this approach not only elevates your social media presence but also strengthens your overall business strategy.

What is Juphy?

The Social Inbox for Collaborative Teams brings together all customer notifications and support requests into one unified platform. By utilizing Juphy, you can effectively communicate with your team members, allowing for the fastest responses to customer inquiries through multiple communication channels. Eliminate the frustration of frequent logins and logouts! Real-time management of customer interactions greatly boosts the effectiveness of your support operations. With a simple click, you can quickly reply to messages, mentions, reviews, and comments via Juphy’s user-friendly dashboard. A significant reason for delays in customer support is poor internal communication, which can lead to an average increase of four hours in ticket resolution when relying on email. Improve teamwork on support tickets with collaborative tools like Slack. Create your support team, define roles and permissions, and engage in immediate discussions about incoming messages or tickets to optimize your workflows. This method not only accelerates response times but also nurtures a more unified team atmosphere, ultimately leading to enhanced customer satisfaction. Embracing such collaborative tools can transform the way your team interacts and addresses customer needs.

Media

Media

Integrations Supported

Facebook
Instagram
LinkedIn
Pinterest
X (Twitter)
YouTube

Integrations Supported

Facebook
Instagram
LinkedIn
Pinterest
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99 per month
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SmarterQueue

Date Founded

2016

Company Location

United Kingdom

Company Website

smarterqueue.com

Company Facts

Organization Name

Juphy

Date Founded

2018

Company Location

Turkey

Company Website

www.juphy.com

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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