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What is Smartpay?

With Smartpay Zero Cost EFTPOS, you can completely remove the transaction fees linked to EFTPOS payments. Our service is compatible with all major credit and debit cards, such as Visa, MasterCard, EFTPOS, and American Express, allowing you to serve a diverse customer base. We also support contactless payment options through various devices, including cards, smartphones, and wearables, ensuring that transactions are both fast and easy. Our intuitive Android terminals effortlessly handle contactless payments via Mastercard Tap & Go and Visa payWave. Furthermore, Smartpay terminals work seamlessly with mobile payment systems like Apple Pay, Google Pay, Samsung Pay, and Android Pay, simplifying the transaction process. Our card reader accepts all principal credit and debit cards, with the added benefit of allowing American Express without any additional fees. Each month, our dedicated payment specialists assist numerous businesses just like yours in identifying the best payment solutions tailored to their needs. We encourage you to connect with us to explore how we can help your business thrive. In Australia, we take pride in being a payment facilitator that enables credit and debit card acquisition through our state-of-the-art EFTPOS terminals, which are transforming the payments landscape while providing customized payment solutions that enhance operational efficiency. Ultimately, our goal is to create partnerships that empower businesses, ensuring they not only survive but flourish in today's competitive environment. Together, we can navigate the evolving market landscape and find strategies that align with your business objectives.

What is Concourse - Disputes?

Concourse – Disputes is a comprehensive platform designed to streamline the entire workflow related to dispute management, overseeing the chargeback life cycle from the initial filing of a claim to its final resolution for both card issuers and acquirers. This powerful system adeptly addresses all aspects of managing disputes tied to electronic payment transactions, which include credit cards, debit cards, ATMs, POS systems, and mobile payments. It covers the creation and management of retrieval requests, chargebacks, representments, arbitration, and other tasks associated with disputes. Users have the flexibility to control dispute actions throughout the entire transaction life cycle, allowing them to initiate disputes based on the unique characteristics of each transaction. The platform is equipped to generate adjustments, chargebacks, representments, and a variety of other processes related to disputes. Furthermore, it simplifies compliance with network-specific dispute regulations from major entities such as Visa, MasterCard, Discover, and American Express. By incorporating internal processing protocols as unique workflow steps within dispute management strategies, it significantly boosts both efficiency and adherence to regulations. Ultimately, this all-encompassing system proves to be invaluable for organizations striving to refine their dispute resolution methodologies and ensure sustained operational success.

Media

Media

Integrations Supported

American Express Go
Apple Pay
Google Pay
Mastercard Payment Gateway Services
Samsung Pay
Visa Click to Pay

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Smartpay

Company Location

Australia

Company Website

www.smartpay.com.au

Company Facts

Organization Name

BHMI

Date Founded

1986

Company Location

United States

Company Website

www.bhmi.com/concourse-disputes/

Categories and Features

Point of Sale

Not specified

Categories and Features

Chargeback Management

For Banks / Issuers

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