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What is SmartHotel?

Hotel guests are often delighted by the luxurious amenities available during their visits. To further elevate their experience, establishments offer a wide range of supplementary services in addition to lodging, such as diverse dining choices, fitness facilities, water activities, cycling options, and swimming pools. The popularity of these amenities frequently depends on how many guests are booked at the hotel. Without a robust amenity reservation management system, hotels risk encountering problems like overcrowding and confusion, which can lead to a decrease in guest satisfaction. SmartHotel tackles these issues by streamlining the process of booking amenities, thereby encouraging positive feedback from visitors. This hotel management software empowers establishments to add new services, inform guests about upcoming activities, maintain constant communication, collect feedback, and much more. Furthermore, it can automate critical functions related to booking management. The SmartHotel app acts as an all-in-one tool for guests, allowing them to easily check the availability of services and discover various amenities. In addition, guests can effortlessly explore and reserve amenities right from their smartphones, significantly enhancing their hotel experience. This smooth technological integration not only boosts operational efficiency but also ensures that guests feel appreciated and well-informed throughout their stay, ultimately fostering loyalty and repeat visits.

What is HelloGuest?

Introducing a comprehensive digital assistant for hotels and apartments that operates 24/7, designed to meet the diverse needs of various accommodations. Are you looking to elevate your guests' experience by providing digital services and optimizing processes such as check-in and check-out? HelloGuest offers a tailored digital solution that accommodates hosts of all sizes, from quaint bed-and-breakfasts to expansive hotel chains and entire tourist destinations. The HelloGuest multi-app stands as an ideal entry point into the realm of digital transformation, connecting guests and hosts in unprecedented ways. This groundbreaking app facilitates a complete 360° journey for guests, guiding them from the booking phase through to check-out, while effectively digitizing and automating vital processes like check-in, room access, and payment. Guests have the convenience of accessing and ordering services, including room service and spa or restaurant amenities, all in an intuitive format. Additionally, the app eliminates the need for traditional room phones by integrating calling and chat features, delivering timely push notifications to all guests. Vital information about the hotel and the Guest ABC is readily available to everyone at any moment, guaranteeing a smooth experience during their stay. By adopting this innovative technology, hotels not only boost guest satisfaction but also significantly enhance the efficiency of their operations, making it a mutually beneficial solution. As the hospitality industry evolves, embracing such advancements is essential for staying competitive and meeting the expectations of modern travelers.

Media

Media

Integrations Supported

Alexa

Integrations Supported

Alexa

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SmartPoint Technologies

Company Location

India

Company Website

www.smartpointtech.com/smart-hotel-management-software/

Company Facts

Organization Name

HelloGuest

Date Founded

2014

Company Location

Germany

Company Website

www.helloguest-solutions.com/en/index.html

Categories and Features

Categories and Features

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