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Ratings and Reviews 0 Ratings
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What is Smartzer?
Smartzer's interactive video solutions provide e-commerce companies with the tools to boost sales while gathering in-depth analytics from both videos and live broadcasts. Customers have the ability to click on various products displayed in a video for more information and direct purchase links. The cutting-edge video tagging technology allows for the quick assembly of these interactive elements, making it an easily scalable choice for businesses of all sizes. A key aspect of the product's design is its emphasis on user-friendliness, ensuring that consumers have an optimal experience throughout. By adding interactivity to live streams, brands can gain a competitive edge over conventional content formats. This strategy enables effortless product discovery for shoppers, and the Instant Add to Cart feature simplifies the shopping experience without requiring viewers to leave the live broadcast. You can transform any part of your video into an engaging and shoppable experience with customizable overlays, enhancing customer interaction and driving higher conversion rates. Integrating these interactive capabilities allows brands to create a stronger bond with their audience, ultimately leading to enhanced engagement and increased customer loyalty. This innovative approach not only promotes sales but also enriches the overall shopping experience for consumers.
What is Immerss Live Commerce?
Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.
Integrations Supported
Magento
Salesforce Agentforce Commerce
Shopify
WooCommerce
Adobe Experience Platform
BigCommerce
Gorgias
Intercom
LiveChat
Olark
Integrations Supported
Magento
Salesforce Agentforce Commerce
Shopify
WooCommerce
Adobe Experience Platform
BigCommerce
Gorgias
Intercom
LiveChat
Olark
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$66 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Smartzer
Date Founded
2012
Company Location
United Kingdom
Company Website
www.smartzer.com
Company Facts
Organization Name
Immerss
Date Founded
2015
Company Location
United States
Company Website
www.immerss.live/