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What is Smartzer?

Smartzer's interactive video solutions provide e-commerce companies with the tools to boost sales while gathering in-depth analytics from both videos and live broadcasts. Customers have the ability to click on various products displayed in a video for more information and direct purchase links. The cutting-edge video tagging technology allows for the quick assembly of these interactive elements, making it an easily scalable choice for businesses of all sizes. A key aspect of the product's design is its emphasis on user-friendliness, ensuring that consumers have an optimal experience throughout. By adding interactivity to live streams, brands can gain a competitive edge over conventional content formats. This strategy enables effortless product discovery for shoppers, and the Instant Add to Cart feature simplifies the shopping experience without requiring viewers to leave the live broadcast. You can transform any part of your video into an engaging and shoppable experience with customizable overlays, enhancing customer interaction and driving higher conversion rates. Integrating these interactive capabilities allows brands to create a stronger bond with their audience, ultimately leading to enhanced engagement and increased customer loyalty. This innovative approach not only promotes sales but also enriches the overall shopping experience for consumers.

What is Immerss Live Commerce?

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

Media

Media

Integrations Supported

Magento
Salesforce Agentforce Commerce
Shopify
WooCommerce
BigCommerce
SAP Cloud Platform
SAP Store

Integrations Supported

Magento
Salesforce Agentforce Commerce
Shopify
WooCommerce
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Olark
Tidio
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$66 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Smartzer

Date Founded

2012

Company Location

United Kingdom

Company Website

www.smartzer.com

Company Facts

Organization Name

Immerss

Date Founded

2015

Company Location

United States

Company Website

www.immerss.live/

Categories and Features

Interactive Video

Not specified

Live Shopping

Not specified

Shoppable Video

Not specified

Categories and Features

AI Sales Assistants

Not specified

Clienteling

Not specified

Live Shopping

Not specified

Virtual Shopping

Not specified

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