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What is SmileCRM?

SmileCRM is an innovative cloud-based solution designed specifically to boost telemarketing efforts. By leveraging SmileCRM, users can see an impressive 100% rise in call rates alongside a substantial 70% reduction in administrative tasks. Picture yourself enjoying a cup of coffee while effortlessly managing your operations via our comprehensive reporting tools. With a diverse user base spanning countries like the UK, Germany, France, Spain, Costa Rica, Italy, and the USA, the question arises: why not start your own journey with SmileCRM? The platform features a modern interface that enhances the overall user experience for everyone involved. This effectiveness is clear, as operators can become adept at using the system within just an hour of signing in. Building and maintaining trust with clients is crucial; it's about more than just being personable— it requires tangible actions that reinforce trust in your brand. SmileCRM addresses this need by offering automatic lead distribution, sending text alerts to clients’ phones, allowing clients to access call logs, and automating report dispatches, which all promote transparency and better communication. By doing so, SmileCRM not only optimizes your operations but also fortifies relationships with your clients, making it an invaluable tool for any telemarketing team looking to thrive. Ultimately, investing in SmileCRM can transform the way you interact with your clients, paving the way for lasting partnerships.

What is Smile?

Smile® offers an effective means of facilitating communication between families and their communities, alleviating caregiver stress and providing comfort to loved ones. By leveraging our distinctive framework and resources, Smile® allows for the gathering and observation of crucial information related to key aspects that are known to improve the general well-being of individuals facing memory care difficulties. This creative strategy not only enhances interactions but also plays a significant role in creating a more nurturing atmosphere for all parties concerned. Ultimately, the benefits extend beyond care, fostering deeper connections and understanding among families, caregivers, and residents alike.

Media

Media

Integrations Supported

SMSBump

Integrations Supported

SMSBump

API Availability

Has API

API Availability

Has API

Pricing Information

$1.33 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

1st Consulting

Date Founded

2017

Company Location

United Kingdom

Company Website

www.smilecrm.co.uk

Company Facts

Organization Name

CarexTech

Date Founded

2011

Company Location

United States

Company Website

www.carextech.com

Categories and Features

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Categories and Features

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

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