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What is Snap?

Snap provides a swift solution for usability testing by creating AI personas that mimic real users. Users can effortlessly upload a Figma prototype, a website URL, or an image of their product, and instruct the AI personas to perform designated tasks, explore various user flows, and share their feedback. Within minutes, you receive session recordings, comprehensive transcripts, and actionable insights, all without the complications of participant recruitment or scheduling. The platform enables the creation of customized personas drawn from interview transcripts or detailed descriptions of the target audience, allows for the selection of specific screens or pages to evaluate, and facilitates the management of multiple AI users simultaneously. It compiles feedback from all AI participants and delivers reports that closely mirror the results of conventional human-user tests. Snap's cutting-edge system is designed to replace time-consuming manual usability testing with efficient, scalable, and AI-driven experiments that aid in validating design decisions, detecting usability issues, and simplifying the iteration process. As a result, this tool not only boosts productivity but also equips designers with the capability to make rapid, informed choices, ultimately enhancing the overall design workflow. By integrating Snap into your process, you can significantly reduce the time spent on usability testing while still obtaining valuable insights that fuel design improvements.

What is Merlin?

Merlin conducts customer interviews on your behalf, converting the responses into insightful and actionable reports. By posing customized questions and delivering personalized follow-ups based on earlier responses, Merlin acquires deeper insights. The key takeaways from each session are summarized to help you save precious hours each week. To provide a thorough overview, Merlin identifies recurring themes and classifies data types accordingly. Additionally, it analyzes interviews in real-time, pinpointing and prioritizing trends to aid your decision-making process. Users can easily switch between text and Merlin's sophisticated AI voice mode whenever they prefer. By seamlessly integrating with your existing tools, Merlin enhances the workflow of your team. Moreover, it automatically organizes your users into crucial personas, enabling you to manipulate and analyze the data by these segments. This capability ensures that you can effectively cater to the distinct requirements of each user group, ultimately improving your approach to customer engagement. With Merlin, you can cultivate a more nuanced understanding of your clientele, fostering stronger connections and enhancing service delivery.

Media

Media

Integrations Supported

Figma
Sepio
Slack
Snowflake
Zapier
Zendesk

Integrations Supported

Figma
Sepio
Slack
Snowflake
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Snap

Company Location

United States

Company Website

snap.getversive.com

Company Facts

Organization Name

Merlin

Date Founded

2023

Company Location

United States

Company Website

talktomerlin.com

Categories and Features

Categories and Features

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