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What is Snappic?

An astonishing 98% of those who visit your website leave without making a purchase, but what if you could change that statistic? Our retargeting advertisements add a personal dimension by thoroughly examining each visitor's behavior, noting the products that caught their eye and their specific preferences. The next time they browse Instagram or Facebook, they'll come across ads that align perfectly with their previous interests, complete with additional product recommendations. This customized strategy not only entices customers to revisit your site but also nudges them towards completing their purchases. We create dynamic ads that highlight products your customers have shown interest in, ensuring they receive reminders about items they love. With our Social Dynamic Ads feature, you can easily blend product detail images with eye-catching visuals from your Instagram feed, resulting in advertisements that truly connect with your audience, boosting engagement and overall effectiveness. Furthermore, we offer a range of support options, including live chat, email, and phone assistance, guaranteeing that any issues you face are addressed within 24 hours. In addition to this, we maintain a reasonable 4% campaign management fee on your ad spend across all our plans, enabling you to plan your advertising budget effectively while enhancing your outreach efforts. This means you can focus on driving sales without worrying about hidden costs or inadequate support.

What is OmniPanel?

Software designed for collaborative efforts streamlines the automation of reporting customer insights and facilitates the smooth handover of cases to internal departments. This innovation sharpens the organization's concentration on significant, recurring user issues while allowing for the development of specialized dashboards that cater to specific problems. It collects all pertinent cases and contextual information related to any customer challenge, enabling teams to collaborate effectively from a single platform to tackle issues promptly. By assessing customer sentiment on various subjects, organizations can transcend conventional metrics like NPS and CSAT to attribute financial implications to particular challenges. Thematic insights play a crucial role in swiftly resolving ongoing customer concerns, as they facilitate the quick organization of cases that represent any issue in need of attention. OmniPanel aggregates data from your support system and other relevant data sources, optimizing operations so that you won't have to recreate any report again. Tailor customer experience dashboards to address the distinct challenges faced by your organization, ensuring they operate autonomously without the need for further input. Eliminate the tedious task of monitoring warranty claims, product faults, lost items, or other customer challenges, making the process significantly more manageable. Furthermore, leveraging these tools empowers teams to boost their response capabilities and elevate overall customer satisfaction, ultimately driving better business outcomes. By streamlining these processes, organizations can foster a more responsive and engaged customer service environment.

Media

Media

Integrations Supported

Attentive
Facebook
Freshdesk
Front
Gladly
Instagram
Intercom
Klaviyo
Kustomer
Loop Returns
Mailchimp
PowerReviews
Re:amaze
Recharge
Returnly
SendGrid
ShipStation
Shopify
Yotpo
Zendesk

Integrations Supported

Attentive
Facebook
Freshdesk
Front
Gladly
Instagram
Intercom
Klaviyo
Kustomer
Loop Returns
Mailchimp
PowerReviews
Re:amaze
Recharge
Returnly
SendGrid
ShipStation
Shopify
Yotpo
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Snappic

Company Location

United States

Company Website

www.snappic.io

Company Facts

Organization Name

OmniPanel

Date Founded

2020

Company Location

United States

Company Website

www.omnipanel.io/product

Categories and Features

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Retargeting

A/B Testing
Audience Targeting
Behavioral Targeting
Conversion Tracking
Geo Targeting
Mobile Retargeting
Personalization
Recommendation Engine
Social Media Retargeting

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

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