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What is Social Mention?

Social Mention is a powerful tool that enables you to discover conversations surrounding your brand or competitors across a variety of news sources and social media channels. This intuitive platform acts as a social media search engine, aggregating user-generated content from across the internet into a single, comprehensive feed. It serves as an effective monitoring tool, allowing you to track and analyze public sentiment about your brand in real time and from a global perspective. Integrated with BrandMentions, this robust brand monitoring solution is designed to help you follow and engage in online discussions as they unfold. With Social Mention at your disposal, you can ensure that no mention or comment related to your brand slips through the cracks across various social media outlets, news articles, or other platforms. Keeping track of when and where your audience engages with your brand online can provide critical insights. By leveraging this tool, you can gain deep insights into customer interactions, evaluate the success of your social media efforts, and create products that are more in tune with consumer demands. In turn, this proactive approach enhances your brand's visibility and responsiveness within the ever-evolving digital landscape, ensuring that you remain competitive. Ultimately, Social Mention empowers businesses to make informed decisions that drive engagement and foster brand loyalty.

What is Crisp?

Crisp is a pioneering company focused on Social Media Safety and crisis monitoring. Renowned for its cutting-edge technology, it is entrusted by leading global brands for the rapid and precise detection of significant issues and crises. Established in 2005 by Adam Hildreth, who has a background in online gaming and social media, the firm initially aimed to protect children and teens from online dangers such as abuse, cyberbullying, and sexual exploitation within gaming and social media platforms. As the landscape of social media evolved and businesses began to use these platforms for customer interaction, Crisp broadened its offerings to help brands navigate potential risks associated with their online presence. Serving a wide array of industries, including luxury goods, media, pharmaceuticals, and fast-moving consumer goods, Crisp safeguards over $4.5 trillion in market capitalizations for its clients. By providing ongoing surveillance of social media and the internet, Crisp guarantees that brands receive prompt alerts regarding any emerging threats. Their all-encompassing strategy for safety and crisis management not only protects companies but also bolsters their reputation amidst an increasingly complex digital environment. In doing so, Crisp highlights the importance of proactive measures in today’s interconnected world.

Media

Media

Integrations Supported

Google Sheets
UserVitals

Integrations Supported

Google Sheets
UserVitals

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BrandMentions

Date Founded

2015

Company Location

Romania

Company Website

brandmentions.com/socialmention/

Company Facts

Organization Name

Crisp

Date Founded

2005

Company Location

United Kingdom

Company Website

www.crispthinking.com

Categories and Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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