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What is Social Searcher?
Stay updated on every social mention of your brand by pinpointing who is discussing it and engaging with those individuals. The emergence of social media has significantly altered the marketing landscape, necessitating that marketers excel in finding, monitoring, and participating in important online dialogues about their brands. Even if you're on a limited budget, you can successfully utilize these mentions with the right strategies. A social mention occurs whenever a monitored keyword, hashtag, or brand is cited on social media platforms, and tools like Social Searcher allow you to aggregate all these mentions in one convenient location. Our platform covers major social networks and all online references, enabling you to reach numerous individuals in almost real-time. The process is akin to using traditional search engines; just enter the keywords or brand you want to track, and you will receive a tailored list of results along with insightful analytics. By proactively interacting with your audience, you can boost your brand's visibility and cultivate more meaningful relationships, ultimately leading to greater customer loyalty. Engaging with users not only helps in addressing their concerns but also in understanding their perspectives better.
What is Konnect Insights?
Harness the power of Konnect’s Listening tool to engage with a myriad of discussions across various online platforms and social media, allowing you to uncover valuable insights regarding customer sentiments about your brand, competitive dynamics, industry movements, and the success of your marketing campaigns. By keeping a close watch on all pertinent dialogues that influence your business on the web and social channels, you can effectively connect with your audience through their preferred mediums. Implement advanced automated workflows and CRM systems to route conversations to the right teams, thereby enhancing response efficiency and enabling a thorough evaluation of your efforts. Konnect Insights Social CRM further enriches customer experience with its visually engaging dashboards and business intelligence tools that illuminate your online reputation and social media standing. You'll gain in-depth visibility into your share of voice, sentiment assessments, media type classifications, and metrics from various social platforms for both your brand and your competitors, alongside comprehensive reports detailing response times and other essential performance metrics. By utilizing these insights, you can fine-tune your strategic approaches, foster deeper customer relationships, and ultimately propel your organization toward superior results. Additionally, this data-driven methodology empowers you to stay ahead in a rapidly evolving market landscape, ensuring that your brand remains responsive and relevant.
Integrations Supported
5X
App Store
Facebook
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Play
Instagram
LinkedIn
Integrations Supported
5X
App Store
Facebook
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Play
Instagram
LinkedIn
API Availability
Has API
API Availability
Has API
Pricing Information
€3.49 per month
Free Trial Offered?
Free Version
Pricing Information
$29 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Social Searcher
Date Founded
2011
Company Location
Russia
Company Website
www.social-searcher.com
Company Facts
Organization Name
Konnect Insights
Date Founded
2014
Company Location
India
Company Website
konnectinsights.com
Categories and Features
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Social CRM
Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video