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What is Social Smart?

Social Smart for Engagement equips businesses to boost their marketing strategies through social media while maintaining compliance with regulatory requirements. At the same time, Social Smart for Research helps organizations enhance their communication tactics by curating premium content and delivering vital information in conjunction with flexible content libraries. Additionally, Social Smart for Compliance allows companies to engage with social media safely, ensuring alignment with both industry standards and internal compliance protocols. Moreover, Social Smart Sentiment Analysis uncovers the public's attitudes across social networks toward various entities, including companies, investments, and brands, which supports better decision-making processes. Collectively, these cutting-edge tools empower organizations to adeptly and responsibly navigate the complexities of the digital landscape, ensuring they remain competitive and compliant. By leveraging these resources, businesses can foster stronger connections with their audience and drive greater engagement across their platforms.

What is NapoleonCat?

NapoleonCat is a comprehensive social media management and customer service platform trusted by brands in over 60 countries. Designed for businesses, agencies, and e-commerce teams, it centralizes communication across Facebook, Instagram, TikTok, LinkedIn, YouTube, Messenger, Google Reviews, and more. With AI-powered auto-moderation, spam and hate speech are removed instantly (even under ads) - protecting your brand and boosting ROI. Teams collaborate in one dashboard to manage messages, schedule and publish content, track performance, and generate executive-ready reports. Social CRM with built-in translation ensures personalized, multilingual support at scale. Secure access control, compliance with GDPR, and automation of repetitive tasks allow companies to serve more customers without expanding headcount. NapoleonCat helps you deliver fast, consistent, and measurable social media customer care while saving time and growing smarte

Media

No images available

Media

Integrations Supported

App Store
Facebook
Facebook Messenger
Google Business Profile
Google Play
Instagram
Instagram Ads
LinkedIn
Meta Ads
TikTok
TikTok Ads
X (Twitter)
YouTube

Integrations Supported

App Store
Facebook
Facebook Messenger
Google Business Profile
Google Play
Instagram
Instagram Ads
LinkedIn
Meta Ads
TikTok
TikTok Ads
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per user per month
Free Trial Offered?
Free Version

Pricing Information

$79.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social Smart Software

Date Founded

2012

Company Location

United States

Company Website

isocialsmart.com

Company Facts

Organization Name

NapoleonCat

Date Founded

2013

Company Location

US and Poland

Company Website

napoleoncat.com

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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