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What is Social Smart?

Social Smart for Engagement equips businesses to boost their marketing strategies through social media while maintaining compliance with regulatory requirements. At the same time, Social Smart for Research helps organizations enhance their communication tactics by curating premium content and delivering vital information in conjunction with flexible content libraries. Additionally, Social Smart for Compliance allows companies to engage with social media safely, ensuring alignment with both industry standards and internal compliance protocols. Moreover, Social Smart Sentiment Analysis uncovers the public's attitudes across social networks toward various entities, including companies, investments, and brands, which supports better decision-making processes. Collectively, these cutting-edge tools empower organizations to adeptly and responsibly navigate the complexities of the digital landscape, ensuring they remain competitive and compliant. By leveraging these resources, businesses can foster stronger connections with their audience and drive greater engagement across their platforms.

What is Sentiment Search?

Sentiment Search is dedicated to providing insightful reviews for a wide range of dining venues, such as restaurants, cafes, pubs, and cloud kitchens. Our platform offers marketing, operations, and customer experience teams sophisticated insights into customer sentiment gathered from various review websites, social media channels, and internal feedback systems. These industry-specific metrics allow businesses to evaluate all aspects of their operations relative to their competitors, pinpoint areas that require enhancement, and improve their online ratings in the process. In addition, we give senior management a detailed perspective on their brand's overall performance while identifying locations that may not be meeting expectations. Our tools also empower businesses to track industry-specific trends and observe any changes in customer sentiment that occur after adjustments in staffing, menu selections, or renovations. Moreover, we facilitate the benchmarking of sentiment for individual locations as well as the brand overall against industry competitors, promoting data-driven decision-making and strategic development. Ultimately, our service aims to transform customer feedback into actionable insights that drive business growth and elevate the dining experience.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$25 per user per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Social Smart Software

Date Founded

2012

Company Location

United States

Company Website

isocialsmart.com

Company Facts

Organization Name

Sentiment Search

Date Founded

2019

Company Location

United Kingdom

Company Website

www.sentimentsearch.com

Categories and Features

Categories and Features

Marketing Analytics

Not specified

Sentiment Analysis

Not specified

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