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What is Social Spiral?

Social Spiral revolutionizes the management of customer loyalty with its cutting-edge platform. It provides an array of features such as digital coupons, reward point management, oversight of memberships, and in-depth analytics. By utilizing Social Spiral, companies can efficiently inform their clients about exclusive deals, gifts, and promotions designed to resonate with their individual loyalty preferences. The platform's digital coupon system facilitates effortless distribution and monitoring of customer rewards via mobile devices. Furthermore, Social Spiral is adaptable, operating in the cloud and compatible with both Android and iPhone, which guarantees ease of access for users on the move. This unique combination of features not only streamlines loyalty management but also cultivates stronger connections between businesses and their customers, making it an exceptional choice for enhancing customer engagement and retention strategies.

What is Rise.ai?

Rise.ai is designed to manage every element of your brand's customer re-engagement strategies, including gift cards, loyalty initiatives, rewards, referrals, and returns. Customers are empowered to send personalized gift cards directly to their desired recipients through our attractive gallery and customization options. Implement automated workflows, a groundbreaking solution for managing rewards and loyalty programs, that utilizes store credit to strengthen customer engagement. Establish a straightforward loyalty program that employs automated store credit rewards, creating a loyal customer base that will naturally advocate for your brand. Experience an exceptional gift card service where customers can deliver beautifully crafted and tailored digital gift cards and gifts to others with ease. With Rise's intuitive store credit management system, you can effectively handle all returns and refunds, significantly boosting customer satisfaction through a seamless return process while also minimizing expenses. This comprehensive platform not only simplifies customer interactions but also fosters enduring relationships that can enhance your brand’s success over time. In addition, the combination of these features allows your brand to adapt and grow in a competitive market, ensuring long-term sustainability.

Media

Media

Integrations Supported

Canopy
CartHook
Facebook
Instagram
Klaviyo
Loop Returns
Loox
Okendo
PushOwl
Recharge
Redo
ShipBob
Shopify
Shopify Flow
Shopify Plus
Yotpo
YouTube

Integrations Supported

Canopy
CartHook
Facebook
Instagram
Klaviyo
Loop Returns
Loox
Okendo
PushOwl
Recharge
Redo
ShipBob
Shopify
Shopify Flow
Shopify Plus
Yotpo
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

$9.99/month/user
Free Trial Offered?
Free Version

Pricing Information

$16.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social Spiral Technologies

Date Founded

2013

Company Location

Canada

Company Website

www.socialspiral.com

Company Facts

Organization Name

Rise.ai

Company Location

United States

Company Website

rise.ai/

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Employee Recognition

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

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