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What is Social Spiral?

Social Spiral revolutionizes the management of customer loyalty with its cutting-edge platform. It provides an array of features such as digital coupons, reward point management, oversight of memberships, and in-depth analytics. By utilizing Social Spiral, companies can efficiently inform their clients about exclusive deals, gifts, and promotions designed to resonate with their individual loyalty preferences. The platform's digital coupon system facilitates effortless distribution and monitoring of customer rewards via mobile devices. Furthermore, Social Spiral is adaptable, operating in the cloud and compatible with both Android and iPhone, which guarantees ease of access for users on the move. This unique combination of features not only streamlines loyalty management but also cultivates stronger connections between businesses and their customers, making it an exceptional choice for enhancing customer engagement and retention strategies.

What is Social&Loyal?

Social&Loyal is an engaging loyalty platform that aims to activate and connect a brand's audience through multiple channels. By directing traffic among product packaging, websites, social media, and various marketing efforts, businesses can significantly grow their customer base. Create a sense of community and strengthen customer loyalty with attractive promotions, interactive activities, rewarding systems, tiered levels, gamified experiences, and personalized communications. Moreover, the platform enables the collection of critical customer data, which can be transformed into actionable insights to refine marketing strategies both on the platform and externally. Users have the opportunity to join a tailored Loyalty Club, participate in fun activities, and earn rewards, making their experience engaging and user-friendly. Our software boasts numerous features that allow for the quick launch of campaigns, increase referrals, and encourage social sharing, all while providing valuable insights into user behavior for continuous improvement. This effective combination of customer engagement and data analytics ensures that brands remain competitive in the fast-evolving market landscape. Furthermore, the platform's versatility and ease of use make it an essential tool for any brand looking to enhance its loyalty programs.

Media

Media

Integrations Supported

Facebook
Google Analytics
Hotjar
Intercom
Salesforce

Integrations Supported

Facebook
Google Analytics
Hotjar
Intercom
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$9.99/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social Spiral Technologies

Date Founded

2013

Company Location

Canada

Company Website

www.socialspiral.com

Company Facts

Organization Name

Social&Loyal

Date Founded

2011

Company Location

Spain

Company Website

www.socialandloyal.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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