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What is Social WiFi?

Social WiFi serves as a powerful engagement and communication platform that empowers offline enterprises by providing them with an advantage in the digital realm. Establishments like hotels, restaurants, bars, and retail shops often struggle to effectively identify their clientele and maintain communication after their customers have departed, which is crucial for encouraging repeat visits. In contrast, e-commerce platforms benefit from extensive customer data and insights, allowing them to run targeted advertising campaigns and entice shoppers back to their site for additional purchases. By utilizing Social WiFi technology, brick-and-mortar businesses can harness similar capabilities to foster customer loyalty, boost spending, and generate online referrals. With a presence in more than 60 countries, Social WiFi has garnered the trust of numerous leading brands and telecommunications companies worldwide, solidifying its reputation as a reliable partner in enhancing customer engagement. This innovative approach not only bridges the gap between the physical and digital marketplaces but also enables these businesses to thrive in an increasingly competitive environment.

What is Cheerfy?

Cheerfy presents an innovative solution designed for restaurants aiming to succeed in the post-pandemic environment through its all-encompassing front-of-house software platform. This advanced system facilitates guest registration upon arrival in compliance with NHS track and trace guidelines, utilizing either Wi-Fi or QR codes. Moreover, it allows restaurants to gather marketing consent, which enables enhanced engagement with customers through digital channels. By incorporating vital functionalities such as order management, reservations, and point-of-sale systems, restaurants can develop comprehensive customer profiles. This insight enables them to foster enduring digital connections that boost both loyalty and revenue. Additionally, Cheerfy empowers restaurants to take charge of their online ordering systems, eliminating the commission costs typically incurred with third-party delivery providers. The platform also enables establishments to create a distinctive, branded customer experience tailored to their specific preferences. Active in the UK and Spain, Cheerfy is backed by Techstars Ventures, a firm renowned for its investments in industry titans including Uber and Twilio, alongside METRO AG. The platform has garnered the trust of esteemed venues like Grosso Napoletano in Madrid and Black Sheep Coffee in London, as well as global entities such as Autogrill and notable brands like Heineken, further underscoring its solid standing in the restaurant industry. By opting for Cheerfy, restaurants not only streamline their operations but also strategically position themselves for ongoing success amidst a competitive landscape, ultimately ensuring their long-term viability and adaptability.

Media

Media

Integrations Supported

Aruba Cloud
Facebook
Facebook Ads
Google Ads
Google Business Profile
LastPOS
Meta Ads
Profitroom Booking Engine
Revo XEF
SALESmanago
Sinqro
Stackreaction
Tripadvisor
UniFi Identity
Yelp
Zapier
Zomato

Integrations Supported

Aruba Cloud
Facebook
Facebook Ads
Google Ads
Google Business Profile
LastPOS
Meta Ads
Profitroom Booking Engine
Revo XEF
SALESmanago
Sinqro
Stackreaction
Tripadvisor
UniFi Identity
Yelp
Zapier
Zomato

API Availability

Has API

API Availability

Has API

Pricing Information

$49/location/month
Free Trial Offered?
Free Version

Pricing Information

$4.19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social WiFi

Date Founded

2013

Company Location

Poland

Company Website

socialwifi.com

Company Facts

Organization Name

Cheerfy

Date Founded

2015

Company Location

United Kingdom

Company Website

www.en.cheerfy.com

Categories and Features

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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Popular Alternatives

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