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What is Social WiFi?

Social WiFi serves as a powerful engagement and communication platform that empowers offline enterprises by providing them with an advantage in the digital realm. Establishments like hotels, restaurants, bars, and retail shops often struggle to effectively identify their clientele and maintain communication after their customers have departed, which is crucial for encouraging repeat visits. In contrast, e-commerce platforms benefit from extensive customer data and insights, allowing them to run targeted advertising campaigns and entice shoppers back to their site for additional purchases. By utilizing Social WiFi technology, brick-and-mortar businesses can harness similar capabilities to foster customer loyalty, boost spending, and generate online referrals. With a presence in more than 60 countries, Social WiFi has garnered the trust of numerous leading brands and telecommunications companies worldwide, solidifying its reputation as a reliable partner in enhancing customer engagement. This innovative approach not only bridges the gap between the physical and digital marketplaces but also enables these businesses to thrive in an increasingly competitive environment.

What is KMC?

Klustera Marketing Cloud provides a powerful platform designed to enhance revenue generation, deliver valuable business insights, and effectively target specific audiences at the point of sale. You can monitor and evaluate the key performance indicators that signify your business's success. Local Analytics operates continuously, conducting an exhaustive market analysis that uncovers the profiles and preferences of your visitors, tracking details such as how often they visit, their favorite brands, and the types of devices they use, all while ensuring anonymity and capturing data on 90% of individuals. This tool empowers you to foster loyalty among both your most valuable customers and those who might be considering leaving. The QE feature allows you to explore customer profiles in depth, helping you pinpoint those who significantly contribute to your profitability by categorizing them based on variables like spending power and shopping behaviors. By capitalizing on the existing traffic to your business, KMC Manager helps you achieve exceptional results, surpassing what a standard Wi-Fi manager offers by enabling the delivery of personalized promotions and advertisements before, during, and after client visits, ultimately enriching their experience and boosting your revenue. This innovative approach not only enhances customer engagement but also positions your business to thrive in a competitive landscape.

Media

Media

Integrations Supported

Aruba Cloud
Facebook
Facebook Ads
Google Ads
Google Business Profile
Meta Ads
Profitroom Booking Engine
SALESmanago
Stackreaction
Tripadvisor
UniFi Identity
Yelp
Zapier
Zomato

Integrations Supported

Aruba Cloud
Facebook
Facebook Ads
Google Ads
Google Business Profile
Meta Ads
Profitroom Booking Engine
SALESmanago
Stackreaction
Tripadvisor
UniFi Identity
Yelp
Zapier
Zomato

API Availability

Has API

API Availability

Has API

Pricing Information

$49/location/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social WiFi

Date Founded

2013

Company Location

Poland

Company Website

socialwifi.com

Company Facts

Organization Name

Klustera

Company Location

Mexico

Company Website

klustera.com

Categories and Features

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

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