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What is SocialHub.AI?

SocialHub.AI operates as an all-encompassing platform tailored for retail and consumer brands, providing AI-powered consumer insights, loyalty solutions, and marketing automation. The platform's groundbreaking Consumer World Model converts data from members, orders, and behaviors into actionable insights that teams, applications, and AI can utilize effectively. Known as Harness, this system seamlessly integrates consumer insights into various AI functions, while Loop Marketing establishes a connection between these functions and campaigns, loyalty programs, and measurable results. Hosted in the cloud, it merges consumer data with audience discovery, segmentation, predictive analytics, and tailored engagement, ensuring stringent controls for permissions, approvals, and audit trails are in place. Teams can make the most of its console, REST API, and Model Context Protocol tools, along with well-documented connectors for commerce, enterprise data, and marketing. This software equips retail and consumer-oriented teams to align customer insights, marketing strategies, and loyalty programs with high efficiency. Furthermore, SocialHub.AI has established a collaborative partnership with Microsoft Azure as a Co-Sell Ready partner, thereby amplifying its market capabilities and reach. Through this strategic alliance, SocialHub.AI is dedicated to providing even greater value to its clients by harnessing cutting-edge cloud technologies, fostering innovation, and driving success in their marketing endeavors.

What is Capillary Insights+?

Harness the power of AI-enhanced customer analytics and business intelligence to derive actionable insights. In today's marketplace, consumers anticipate that brands will acknowledge their unique preferences and requirements. Capillary Insights+ equips you with a profound comprehension of consumer behavior and interests. With the diverse range of engagement channels at play, monitoring consumer interactions with your brand can be quite complex. By gathering data from every interaction point, you can cultivate a comprehensive 360° view of your customers through a Consumer Data Platform. This approach allows you to compile information from multiple sources, refine and eliminate duplicate consumer records, and enrich these profiles based on all touchpoints. By gaining an extensive understanding of each customer’s transactional and behavioral patterns across every channel, you can boost conversion rates through customized messaging and experiences. Utilize demographic and behavioral segmentation derived from CDP data to craft personalized engagements that truly resonate with each individual consumer. Ultimately, a deeper insight into your customers can significantly amplify brand loyalty and enhance overall satisfaction, paving the way for lasting relationships. Additionally, this thorough understanding can help anticipate future trends and preferences, further positioning your brand for success in a competitive landscape.

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Integrations Supported

Algolia
Amazon Personalize
Claude
Cursor
Emarsys
Google Ads
Meta Ads
Microsoft Copilot
Microsoft Dynamics 365
Model Context Protocol (MCP)
Recombee
SAP S/4HANA
Shopify

Integrations Supported

Verloop.io

API Availability

Has API

API Availability

Pricing Information

$500/month
Consumer World Model (CWM) has a $500 monthly minimum, plus usage charges of $0.10 per 1,000 events, $1 per 1,000 independent member-objective scores, and $5 per 1,000 decision responses. Harness and Loop Marketing pricing depends on the selected use case and plan; applicable fixed annual fees are billed across 10 months. Taxes and third-party messaging, payment, or model fees may be additional. New CWM accounts may qualify for 500,000 welcome credits; credits are not automatically applied.

Pricing Information

$25,000 per year

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Techsun Computer Science Corp

Date Founded

2021

Company Location

United States

Company Website

socialhub.ai

Company Facts

Organization Name

Capillary Technologies

Date Founded

2008

Company Location

Singapore

Company Website

www.capillarytech.com

Categories and Features

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

eCommerce Analytics

Not specified

eCommerce Tools

Not specified

Marketing Analytics

Not specified

Retail Analytics

Not specified

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