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What is SocialHub.AI?

SocialHub.AI operates as an all-encompassing platform tailored for retail and consumer brands, providing AI-powered consumer insights, loyalty solutions, and marketing automation. The platform's groundbreaking Consumer World Model converts data from members, orders, and behaviors into actionable insights that teams, applications, and AI can utilize effectively. Known as Harness, this system seamlessly integrates consumer insights into various AI functions, while Loop Marketing establishes a connection between these functions and campaigns, loyalty programs, and measurable results. Hosted in the cloud, it merges consumer data with audience discovery, segmentation, predictive analytics, and tailored engagement, ensuring stringent controls for permissions, approvals, and audit trails are in place. Teams can make the most of its console, REST API, and Model Context Protocol tools, along with well-documented connectors for commerce, enterprise data, and marketing. This software equips retail and consumer-oriented teams to align customer insights, marketing strategies, and loyalty programs with high efficiency. Furthermore, SocialHub.AI has established a collaborative partnership with Microsoft Azure as a Co-Sell Ready partner, thereby amplifying its market capabilities and reach. Through this strategic alliance, SocialHub.AI is dedicated to providing even greater value to its clients by harnessing cutting-edge cloud technologies, fostering innovation, and driving success in their marketing endeavors.

What is SessionM?

SessionM provides an advanced engagement and loyalty platform that enriches personalized interactions for leading global brands, specifically targeting industries such as Restaurants, Retail, Consumer Goods, and Travel. By crafting a distinctive loyalty experience, companies can motivate valuable customer actions while gaining vital insights into customer behavior and preferences. The platform's flexible capabilities facilitate the creation of customized loyalty initiatives and personalized experiences. Businesses can capture essential moments by swiftly responding to customer cues across multiple channels. Through the integration of machine learning and immediate decision-making processes, SessionM empowers organizations to connect with customers effortlessly, enhancing both interactions and overall engagement. Furthermore, SessionM's technology gathers both real-time and historical first-party data from diverse channels, constructing detailed 360-degree customer profiles that can be utilized across all systems, thereby refining customer relationship management. This functionality not only elevates customer satisfaction but also fosters enduring loyalty and engagement, ultimately contributing to long-term business success. With its innovative approach, SessionM positions businesses to thrive in an increasingly competitive market.

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Integrations Supported

Algolia
Amazon Personalize
Claude
Cursor
Emarsys
Google Ads
Meta Ads
Microsoft Copilot
Microsoft Dynamics 365
Model Context Protocol (MCP)
Recombee
SAP S/4HANA
Shopify

Integrations Supported

Extole
Olo

API Availability

Has API

API Availability

Pricing Information

$500/month
Consumer World Model (CWM) has a $500 monthly minimum, plus usage charges of $0.10 per 1,000 events, $1 per 1,000 independent member-objective scores, and $5 per 1,000 decision responses. Harness and Loop Marketing pricing depends on the selected use case and plan; applicable fixed annual fees are billed across 10 months. Taxes and third-party messaging, payment, or model fees may be additional. New CWM accounts may qualify for 500,000 welcome credits; credits are not automatically applied.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

On-Site Training

Company Facts

Organization Name

Techsun Computer Science Corp

Date Founded

2021

Company Location

United States

Company Website

socialhub.ai

Company Facts

Organization Name

Mastercard

Company Location

United States

Company Website

www.sessionm.com

Categories and Features

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Not specified

Loyalty Management

Not specified

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