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What is SocialSignalAI?

Our platform actively observes discussions on Twitter, Reddit, and Hacker News to recognize relevant conversations, reach out to potential clients, and promote your products, ultimately boosting your sales while saving you precious time. By keeping abreast of ongoing conversations about your brand, offerings, and rivals across various channels, you can efficiently interact with your audience using smart, context-aware responses that foster genuine engagement. Moreover, you'll gain deeper insights into the public perception of your brand, aiding you in honing your interaction strategy. With our sophisticated lead generation system, social interactions can be converted into valuable leads, facilitating organic growth in your customer base. Starting a project is quick and straightforward, needing only a two-minute setup to enter your keywords. The bot persistently evaluates posts to identify relevant discussions and provides reply suggestions, allowing you to focus more on what truly counts. In addition, you can seamlessly monitor brand mentions, competitor activities, and industry trends in real-time across multiple platforms. Our AI also suggests relevant keywords to expand your monitoring capabilities and optimize your overall strategy. By leveraging this system, you can ensure you are well-prepared to traverse the dynamic landscape of social media and customer engagement, leading to more effective and successful interactions. This proactive approach not only enhances your marketing efforts but also cultivates a stronger relationship with your audience.

What is SentiOne?

Transform your customer service approach by shifting from conventional social listening tools to cutting-edge AI conversational bots. Remain updated on the latest trends in online listening and data analytics to enhance your insights. Engage proactively in online discussions that focus on customer service strategies. Strengthen your customer service capabilities through multichannel AI automation methods. Monitor important online conversations that could affect your brand's reputation closely. Leveraging an AI-powered online listening and data analysis system allows you to derive valuable insights for managing your brand's image effectively. Streamline your social media presence by merging all profiles into a unified online brand management platform. Connect with both current and potential customers across diverse web channels to elevate customer satisfaction. Revolutionize the customer experience by adopting advanced technology solutions. Improve your brand communications by integrating AI conversational bots, ensuring you not only meet but exceed audience expectations consistently. This technological integration will ultimately cultivate deeper connections between your brand and its customers, leading to long-lasting loyalty. With continuous adaptation to evolving technologies, your brand can stay ahead in a competitive landscape.

Media

Media

Integrations Supported

X (Twitter)
Facebook
Instagram
LinkedIn
Reddit

Integrations Supported

X (Twitter)
Facebook
Instagram
LinkedIn
Reddit

API Availability

Has API

API Availability

Has API

Pricing Information

$12.99 per month
Free Trial Offered?
Free Version

Pricing Information

$299 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SocialSignalAI

Company Location

United States

Company Website

socialsignalai.com

Company Facts

Organization Name

SentiOne

Date Founded

2011

Company Location

Poland

Company Website

sentione.com

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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