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What is Socialboards?
The premier cloud-based helpdesk for overseeing social media interactions, in addition to email, chatbots, contact forms, and review sites, merges all text-driven customer support avenues into a singular, cohesive inbox, guaranteeing that no customer request goes unnoticed. This all-encompassing solution for social customer service aggregates all incoming inquiries within a unified ticketing system, facilitating effective task distribution and ensuring that the team remains well-informed. It adeptly manages support requests from multiple social media sites including Facebook, Instagram, YouTube, and Twitter. Moreover, by incorporating live chat features on your website, customer issues can be resolved instantly. You can streamline your support emails and enhance your website along with Facebook pages by utilizing tailored forms. This tool not only decreases the number of support requests but also offers valuable insights into customer interactions. It also includes a smart self-service FAQ feature for your website, empowering customers to find answers on their own. With comprehensive statistics and analytics, you can make data-driven improvements to your services. Additionally, the integration through API facilitates a smooth connection with your existing internal systems, boosting operational efficiency. In summary, this platform revolutionizes customer service by consolidating diverse channels and supplying actionable insights for ongoing enhancement, ultimately elevating the customer experience. Furthermore, by leveraging this technology, businesses can significantly improve their responsiveness and customer satisfaction.
What is Dipostingin?
Visually plan and organize your social media content while effortlessly scheduling posts across various platforms such as Facebook, Instagram, Twitter, LinkedIn, Google My Business, and YouTube, eliminating the need for costly scheduling tools. Boost your engagement on Facebook by scheduling diverse post formats tailored to all your pages and groups. With Dipostingin, you can easily arrange and share captivating Facebook posts that grab attention as users browse through their feeds. Enhance customer relationships by including a mix of images, GIFs, and videos showcasing your products in your planned posts. Furthermore, you can now automatically publish content to your Instagram business accounts without the hassle of managing notifications! Share your brand narrative and connect with potential customers by pre-composing tweets, incorporating relevant hashtags, and scheduling them for optimal visibility on your Twitter profile to meet your marketing goals. This efficient strategy for managing social media can dramatically improve your online visibility and create more meaningful interactions with your audience, ultimately driving better results for your brand. Additionally, by utilizing this method, you can save time and focus on developing creative content that resonates with your followers.
Integrations Supported
Facebook
Instagram
X (Twitter)
YouTube
Google Business Profile
LinkedIn
Integrations Supported
Facebook
Instagram
X (Twitter)
YouTube
Google Business Profile
LinkedIn
API Availability
Has API
API Availability
Has API
Pricing Information
$9 per user, per month
Free Trial Offered?
Free Version
Pricing Information
$4.00 per user, per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Socialboards
Company Location
Norway
Company Website
socialboards.com/en/
Company Facts
Organization Name
Dipostingin
Company Location
Indonesia
Company Website
dipostingin.com
Categories and Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Categories and Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring