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What is Sociality.io?

Sociality.io is a comprehensive platform designed for social media management, catering specifically to the requirements of enterprises and digital agencies by facilitating a seamless workflow for content publishing, social customer relationship management (CRM), social listening, analytics, and competitor analysis. Our main objective is to assist clients throughout every stage of their social media management journey to enhance their engagement with audiences, optimize publishing processes, foster real-time collaboration, and convert social data into actionable insights—all while ensuring a user-friendly experience. This approach not only simplifies the complexities of social media but also empowers teams to achieve their strategic goals effectively.

What is Coosto?

Boost your social media results by seamlessly publishing, engaging, and analyzing your content. Enhance your posting techniques by strategically scheduling and fine-tuning your social media updates with greater efficiency. You have the ability to review how your posts will appear on both desktop and mobile devices, which allows for quick adjustments to rectify any errors. Utilize the Post Approval feature to enable your colleagues to assess posts, enhancing your assurance in the content you distribute. Are you prepared to elevate your performance and attain superior outcomes? Leverage our nine valuable metrics to pinpoint which types of content resonate best with your goals. Additionally, with a simple click, you can effortlessly reschedule your highest-performing posts to optimize audience engagement. This is what we genuinely call efficiency in managing social media. With these powerful tools at your fingertips, you can ensure that your social media strategy remains not only effective but also responsive to the evolving preferences of your audience, ultimately leading to improved interaction and success.

Media

Media

Integrations Supported

Facebook
Instagram
LinkedIn
X (Twitter)
Blotout
Flow.ai
Insocial
Intercom
Meltano
Microsoft Excel
Slack
Stackreaction
Zapier

Integrations Supported

Facebook
Instagram
LinkedIn
X (Twitter)
Blotout
Flow.ai
Insocial
Intercom
Meltano
Microsoft Excel
Slack
Stackreaction
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$99/Month
Free Trial Offered?
Free Version

Pricing Information

$26 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sociality.io Limited

Date Founded

2015

Company Location

United Kingdom

Company Website

sociality.io

Company Facts

Organization Name

Coosto

Date Founded

2010

Company Location

Netherlands

Company Website

www.coosto.com

Categories and Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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