Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Admiral Reviews & Ratings
    68 Ratings
    Company Website
  • AI Video Cut Reviews & Ratings
    1 Rating
    Company Website
  • Birdeye Reviews & Ratings
    5,030 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,641 Ratings
    Company Website
  • MyHub Intranet Software Reviews & Ratings
    66 Ratings
    Company Website
  • Yodeck Reviews & Ratings
    7,574 Ratings
    Company Website
  • Ecwid Reviews & Ratings
    1,029 Ratings
    Company Website
  • Lofty Reviews & Ratings
    415 Ratings
    Company Website
  • Papirfly Reviews & Ratings
    161 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    164 Ratings
    Company Website

What is Sociality.io?

Sociality.io is a comprehensive platform designed for social media management, catering specifically to the requirements of enterprises and digital agencies by facilitating a seamless workflow for content publishing, social customer relationship management (CRM), social listening, analytics, and competitor analysis. Our main objective is to assist clients throughout every stage of their social media management journey to enhance their engagement with audiences, optimize publishing processes, foster real-time collaboration, and convert social data into actionable insights—all while ensuring a user-friendly experience. This approach not only simplifies the complexities of social media but also empowers teams to achieve their strategic goals effectively.

What is Konnect Insights?

Harness the power of Konnect’s Listening tool to engage with a myriad of discussions across various online platforms and social media, allowing you to uncover valuable insights regarding customer sentiments about your brand, competitive dynamics, industry movements, and the success of your marketing campaigns. By keeping a close watch on all pertinent dialogues that influence your business on the web and social channels, you can effectively connect with your audience through their preferred mediums. Implement advanced automated workflows and CRM systems to route conversations to the right teams, thereby enhancing response efficiency and enabling a thorough evaluation of your efforts. Konnect Insights Social CRM further enriches customer experience with its visually engaging dashboards and business intelligence tools that illuminate your online reputation and social media standing. You'll gain in-depth visibility into your share of voice, sentiment assessments, media type classifications, and metrics from various social platforms for both your brand and your competitors, alongside comprehensive reports detailing response times and other essential performance metrics. By utilizing these insights, you can fine-tune your strategic approaches, foster deeper customer relationships, and ultimately propel your organization toward superior results. Additionally, this data-driven methodology empowers you to stay ahead in a rapidly evolving market landscape, ensuring that your brand remains responsive and relevant.

Media

Media

Integrations Supported

5X
App Store
Axis LMS
Facebook
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Play
Instagram
Intercom
LinkedIn
Meta Ads
Microsoft Excel
Slack
WhatsApp
X (Twitter)
YouTube
Zapier

Integrations Supported

5X
App Store
Axis LMS
Facebook
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Play
Instagram
Intercom
LinkedIn
Meta Ads
Microsoft Excel
Slack
WhatsApp
X (Twitter)
YouTube
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$99/Month
Free Trial Offered?
Free Version

Pricing Information

$29 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sociality.io Limited

Date Founded

2015

Company Location

United Kingdom

Company Website

sociality.io

Company Facts

Organization Name

Konnect Insights

Date Founded

2014

Company Location

India

Company Website

konnectinsights.com

Categories and Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Popular Alternatives

Popular Alternatives

MavSocial Reviews & Ratings

MavSocial

Maventus Group
Meltwater Reviews & Ratings

Meltwater

Meltwater Group