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Ratings and Reviews 0 Ratings
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What is SoftChalk?
Our group of specialists in online education is committed to providing you with robust support. With top-tier assistance included in our team and enterprise packages, we make certain that every question and need you have is meticulously handled. Create materials that embody your distinct vision and easily download all your SoftChalk lessons for convenient access wherever you decide to showcase them. We regularly perform internal assessments for accessibility, employing screen reader technology to ensure that the content produced with SoftChalk operates effectively as intended. In alignment with our unwavering commitment to producing accessible content, we have made our ongoing initiatives available for review in the linked accessibility roadmap document below. Utilize a content authoring tool that is recognized by professionals as a leader in addressing accessibility challenges, allowing you to seamlessly incorporate regulatory standards into your everyday operations. This dedication not only serves the needs of learners but also significantly improves the overall quality of the educational resources offered. With our ongoing enhancements, we strive to foster an inclusive learning environment that empowers all users.
What is ServiceSkills?
ServiceSkills is an all-encompassing eLearning platform that offers a thoughtfully curated selection of soft skills training courses designed to boost employee performance. With an extensive array of modules covering customer service, team collaboration, management training, and fostering a respectful workplace, this platform features interactive quizzes, feedback mechanisms, and key point reminders to enhance learning retention. The robust administrative management system empowers supervisors to assign courses, monitor progress, and pinpoint areas that require further development. A demo code is available for those interested in experiencing the potential benefits for their organization. It is essential to recognize that while your team members are dedicated to excelling, strong interpersonal skills must be cultivated intentionally. ServiceSkills provides a wide spectrum of soft skills training, including expertise in customer service, strategies for customer success, effective business communication, online meeting best practices, workplace respect, techniques for team building, email etiquette, conflict resolution methods, fostering internal customer relations, foundational selling capabilities, ethical training, awareness of diversity, strategies for addressing harassment and bullying, and mentorship development. By prioritizing this training, you can nurture a more skilled and unified team, ultimately leading to improved organizational success and employee satisfaction. Investing in such training not only benefits individual growth but also enhances overall workplace dynamics.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$32 per user per month
Free Trial Offered?
Free Version
Pricing Information
$2990.00/year
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SoftChalk
Company Website
www.softchalk.com
Company Facts
Organization Name
ServiceSkills
Company Location
United States
Company Website
www.serviceskills.com
Categories and Features
Course Authoring
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
Categories and Features
Course Authoring
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
