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What is SoftExpert EQM?

SoftExpert EQM is a comprehensive enterprise quality management software (EQMS) that supports organizations in achieving and maintaining ISO 9001 certification by automating and improving quality processes tailored to their specific products, operations, and business methodologies. This flexible and modular platform consolidates all vital quality initiatives, which encompass process mapping and the management of documented information, such as standard operating procedures, work instructions, and records, in addition to handling non-conformance reports, corrective and preventive actions, and quality metrics. Moreover, the software adeptly manages supplier relationships, resolves customer complaints, conducts quality audits, oversees training and competencies, and assesses quality risks and controls, including quality inspections and statistical process control, thus fostering a more agile and robust quality management system. By optimizing these various functions, SoftExpert EQM enables organizations to significantly elevate their overall quality performance and regulatory compliance, ultimately leading to enhanced customer satisfaction and operational efficiency. This powerful tool not only streamlines processes but also provides valuable insights that help drive continuous improvement initiatives within the organization.

What is Clearlane CAPA?

Clearlane CAPA is a cutting-edge application designed for Jira Cloud, specifically aimed at teams working in quality and regulatory compliance across industries like medical devices, pharmaceuticals, and ISO 9001 manufacturing. This app enables teams to convert existing Jira work items—such as complaints, nonconformities, deviations, and audit findings—into CAPAs without requiring extra issue types, workflows, or fields. It streamlines a systematic approach that includes containment measures, a Five Whys root-cause analysis, the development of a signed action plan, links to Jira actions, and a planned effectiveness evaluation; if the effectiveness assessment is found lacking, it reverts to the root-cause analysis stage. Users can also examine associated CAPAs, leverage JQL for CAPA data inquiries, export data in CSV format, and generate PDF documentation that encompasses workflow history, actions taken, signatures, and a thorough audit trail. Moreover, CAPAs can be initiated directly from requests submitted via Jira Service Management, and a read-only Rovo agent is available to address questions about CAPA records. Built on the Atlassian Forge platform, this application guarantees that all records are securely housed within the customer's Atlassian environment, ensuring a seamless integration experience. By adopting this distinctive method, teams in regulated sectors can significantly boost the efficiency and effectiveness of their quality management processes, ultimately leading to improved compliance outcomes. The app's user-friendly interface further enhances its accessibility, making it a valuable tool for organizations striving to maintain high standards in quality assurance.

Media

Media

Integrations Supported

SoftExpert Suite

Integrations Supported

Atlassian Rovo
Jira
Jira Service Management

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$10/month
Plans start at $10/month for up to 10 users. Larger teams pay per user, billed monthly or yearly through Atlassian Marketplace. A free trial is available with every plan. There is no setup fee.
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

SoftExpert

Date Founded

1995

Company Location

Brazil

Company Website

www.softexpert.com

Company Facts

Organization Name

Clearlane Apps

Date Founded

2026

Company Location

France

Company Website

clearlaneapps.com/capa/

Categories and Features

Compliance

Archiving & Retention
Audit Management
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Version Control

ISO Compliance

Not specified

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Categories and Features

CAPA

Not specified

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