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What is SoftExpert EQM?

SoftExpert EQM is a comprehensive enterprise quality management software (EQMS) that supports organizations in achieving and maintaining ISO 9001 certification by automating and improving quality processes tailored to their specific products, operations, and business methodologies. This flexible and modular platform consolidates all vital quality initiatives, which encompass process mapping and the management of documented information, such as standard operating procedures, work instructions, and records, in addition to handling non-conformance reports, corrective and preventive actions, and quality metrics. Moreover, the software adeptly manages supplier relationships, resolves customer complaints, conducts quality audits, oversees training and competencies, and assesses quality risks and controls, including quality inspections and statistical process control, thus fostering a more agile and robust quality management system. By optimizing these various functions, SoftExpert EQM enables organizations to significantly elevate their overall quality performance and regulatory compliance, ultimately leading to enhanced customer satisfaction and operational efficiency. This powerful tool not only streamlines processes but also provides valuable insights that help drive continuous improvement initiatives within the organization.

What is ISILOG GROUP?

Leverage our vast knowledge and extensive business resources to optimize your time and boost productivity. We oversee all aspects of your company's assets and business activities with ease. Enjoy the benefits of automated management for your business processes without any need for coding, making implementation simple and straightforward. The ISILOG-ISIWARE Group, a prominent player in the software publishing realm focused on IT service management, general services, and quality assurance, is backed by a skilled team of nearly 100 experts based in Nantes and Paris. With an impressive 25-year track record in the field, the Group proudly caters to more than 950 clients and serves around 83,000 users throughout France and across Europe. Holding both ISO 9001 and ISO 20000-1 certifications, ISILOG-ISIWARE is dedicated to fulfilling the quality expectations of its clients and continuously seeks to enhance customer satisfaction. Their cutting-edge IWS and NORMEA solutions are available in both SaaS and License formats, accompanied by NF Software certification, underscoring the trustworthiness and compliance of their offerings, which empower businesses to function reliably. This unwavering focus on quality and client service establishes the Group as a dependable ally in managing the challenges of contemporary business environments. As businesses continue to evolve, ISILOG-ISIWARE remains committed to providing innovative solutions that meet the changing needs of the market.

Media

Media

Integrations Supported

SoftExpert Suite

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

SoftExpert

Date Founded

1995

Company Location

Brazil

Company Website

www.softexpert.com

Company Facts

Organization Name

ISILOG GROUP

Date Founded

1992

Company Location

France

Company Website

www.isilog.com

Categories and Features

Compliance

Archiving & Retention
Audit Management
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Version Control

ISO Compliance

Not specified

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Categories and Features

Facility Management

Not specified

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