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What is SoftExpert EQM?

SoftExpert EQM is a comprehensive enterprise quality management software (EQMS) that supports organizations in achieving and maintaining ISO 9001 certification by automating and improving quality processes tailored to their specific products, operations, and business methodologies. This flexible and modular platform consolidates all vital quality initiatives, which encompass process mapping and the management of documented information, such as standard operating procedures, work instructions, and records, in addition to handling non-conformance reports, corrective and preventive actions, and quality metrics. Moreover, the software adeptly manages supplier relationships, resolves customer complaints, conducts quality audits, oversees training and competencies, and assesses quality risks and controls, including quality inspections and statistical process control, thus fostering a more agile and robust quality management system. By optimizing these various functions, SoftExpert EQM enables organizations to significantly elevate their overall quality performance and regulatory compliance, ultimately leading to enhanced customer satisfaction and operational efficiency. This powerful tool not only streamlines processes but also provides valuable insights that help drive continuous improvement initiatives within the organization.

What is QFacts?

QFacts is an all-encompassing cloud-driven Quality Management System tailored for pharmacies, compounding facilities, and other regulated industries. It manages the full spectrum of the quality lifecycle, offering features such as controlled document management with versioning and approval processes, training and competency tracking aligned with specific curricula, and comprehensive event and complaint management that includes root cause analysis, CAPA management, and change control, all while maintaining detailed audit trails. Designed to meet GAMP 5 requirements, it also adheres to European GMP and GDP regulations, utilizing role-based access controls that integrate across various organizations, locations, and departments. Quality managers benefit from customizable review workflows, the ability to monitor due dates, and compliance oversight through real-time dashboards. Every action within the system is logged meticulously, ensuring a transparent accountability chain for inspectors and auditors, from document approval to training completion and the resolution of corrective measures. This thorough level of oversight not only boosts operational efficiency but also instills greater reliability within quality management processes. As a result, QFacts positions itself as an essential tool for organizations striving to maintain high standards of quality and compliance.

Media

Media

No images available

Integrations Supported

SoftExpert Suite

Integrations Supported

SoftExpert Suite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$17/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SoftExpert

Date Founded

1995

Company Location

Brazil

Company Website

www.softexpert.com

Company Facts

Organization Name

QFacts

Date Founded

2024

Company Location

Belgium

Company Website

qfacts.be

Categories and Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Categories and Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

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