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What is SoftSmiths?

Our platform is expertly designed to address the increasing intricacies that arise from sub-hourly markets and growing transaction volumes, equipping our clients to attain optimal operational efficiency. SoftSmiths’ solutions enable customers to prosper consistently and profitably in a competitive environment. Tailored to address unique business challenges, the SoftSmiths platform combines deep industry knowledge with conventional technologies, ensuring outstanding reliability, performance, transparency, and scalability. We prioritize aligning technology with business objectives, avoiding the need for companies to compromise their processes to fit the technology. This approach grants SoftSmiths’ solutions exceptional adaptability and flexibility, allowing them to smoothly adjust to changing business practices. Furthermore, our dedication to innovation not only empowers our clients but also prepares them for lasting success in a dynamic marketplace. Ultimately, we believe that fostering a partnership between technology and business strategy is the key to thriving in today's fast-paced world.

What is SoftExpert EQM?

SoftExpert EQM is a comprehensive enterprise quality management software (EQMS) that supports organizations in achieving and maintaining ISO 9001 certification by automating and improving quality processes tailored to their specific products, operations, and business methodologies. This flexible and modular platform consolidates all vital quality initiatives, which encompass process mapping and the management of documented information, such as standard operating procedures, work instructions, and records, in addition to handling non-conformance reports, corrective and preventive actions, and quality metrics. Moreover, the software adeptly manages supplier relationships, resolves customer complaints, conducts quality audits, oversees training and competencies, and assesses quality risks and controls, including quality inspections and statistical process control, thus fostering a more agile and robust quality management system. By optimizing these various functions, SoftExpert EQM enables organizations to significantly elevate their overall quality performance and regulatory compliance, ultimately leading to enhanced customer satisfaction and operational efficiency. This powerful tool not only streamlines processes but also provides valuable insights that help drive continuous improvement initiatives within the organization.

Media

Media

Integrations Supported

SoftExpert Suite

Integrations Supported

SoftExpert Suite

API Availability

Has API

API Availability

Has API

Pricing Information

$1.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SoftSmiths

Date Founded

1997

Company Location

United States

Company Website

www.softsmiths.com

Company Facts

Organization Name

SoftExpert

Date Founded

1995

Company Location

Brazil

Company Website

www.softexpert.com

Categories and Features

Energy Management

Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization

Categories and Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

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