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What is Softphone.Pro?

Assess employee performance through 15 detailed online reports, interactive graphs, and a comprehensive call log with a click-to-play feature. Boost productivity and refine call center operations by providing managers with essential insights necessary for sound business decisions. Gain immediate feedback by accessing your analytics on a real-time dashboard. Employ screen captures and live webcam monitoring to acquire an in-depth understanding of agents' activities as they unfold. For more comprehensive analysis, easily export your Call Log data to Microsoft Excel with just a few simple clicks. Your team will implement a user-friendly application, removing the necessity for IT support to set up and connect to individual computers remotely. Moreover, users will be restricted from altering or accessing softphone settings independently, enhancing the protection of the SIP server and avoiding accidental configuration errors. Softphone.Pro presents a wide range of integration options, facilitating the easy incorporation of screen pop-up and click-to-call functionalities into any software platform with minimal effort. This adaptability not only improves overall operational efficiency but also ensures all communication tools work seamlessly within your current systems. In addition, the ability to integrate with existing platforms allows for a customized experience tailored to your specific operational needs.

What is Frontier SmartVoice?

Experience top-tier voice services that deliver outstanding clarity and innovative functionalities specifically designed for your enterprise. Boost your profitability with all-encompassing packages that cater to a variety of business needs. Remain connected while traveling with a range of options, including mobility solutions, visual voicemail, and instant messaging capabilities. Frontier SmartVoice acts as a VoIP service that not only provides convenience but also improves the effectiveness of your business communications. With more than 180 calling features and unlimited long-distance calls throughout the United States and Canada, you can communicate without restrictions. Furthermore, benefit from unified messaging, visual voicemail, and the ease of voicemail-to-email services. The Frontier Communicator App serves as a powerful softphone, enabling you to make and receive calls using your business number while also streamlining instant messaging. This extensive array of features ensures your business operates smoothly and efficiently, regardless of your location, allowing for enhanced collaboration among team members. Ultimately, embracing these advanced communication tools can lead to significant improvements in overall productivity and connectivity.

Media

Media

Integrations Supported

Teamstack

Integrations Supported

Teamstack

API Availability

Has API

API Availability

Has API

Pricing Information

$19 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$19.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vedisoft

Company Location

Russian Federation

Company Website

softphone.pro/en/index

Company Facts

Organization Name

Frontier Communications

Date Founded

1935

Company Location

United States

Company Website

business.frontier.com/fiber-voice

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

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