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What is Softphone.Pro?

Assess employee performance through 15 detailed online reports, interactive graphs, and a comprehensive call log with a click-to-play feature. Boost productivity and refine call center operations by providing managers with essential insights necessary for sound business decisions. Gain immediate feedback by accessing your analytics on a real-time dashboard. Employ screen captures and live webcam monitoring to acquire an in-depth understanding of agents' activities as they unfold. For more comprehensive analysis, easily export your Call Log data to Microsoft Excel with just a few simple clicks. Your team will implement a user-friendly application, removing the necessity for IT support to set up and connect to individual computers remotely. Moreover, users will be restricted from altering or accessing softphone settings independently, enhancing the protection of the SIP server and avoiding accidental configuration errors. Softphone.Pro presents a wide range of integration options, facilitating the easy incorporation of screen pop-up and click-to-call functionalities into any software platform with minimal effort. This adaptability not only improves overall operational efficiency but also ensures all communication tools work seamlessly within your current systems. In addition, the ability to integrate with existing platforms allows for a customized experience tailored to your specific operational needs.

What is LetsDial?

LetsDial is a comprehensive virtual phone service that enhances business communication through an array of advanced features. It provides businesses with virtual phone numbers, including local, toll-free, and international options, to help establish a professional presence across various markets. Key functionalities encompass call forwarding, voicemail-to-email, call recording, and customizable voice menus (IVR systems), along with support for multiple extensions, all aimed at streamlining communication workflows. Additionally, LetsDial facilitates international calls, ensuring smooth interactions with clients globally. The platform is accessible on multiple devices such as smartphones, tablets, computers, and VoIP handsets, allowing users to manage their calls from almost any location. With a strong emphasis on security, LetsDial employs encryption protocols to protect communication data, making it a reliable choice for businesses seeking flexible and scalable communication solutions. Moreover, the platform features an intuitive interface that allows users, even those with limited technical skills, to easily navigate through its offerings without difficulty. This combination of features and usability makes LetsDial a standout option for modern business communication needs.

Media

Media

Integrations Supported

Ajoxi

Integrations Supported

Ajoxi

API Availability

Has API

API Availability

Has API

Pricing Information

$19 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vedisoft

Company Location

Russian Federation

Company Website

softphone.pro/en/index

Company Facts

Organization Name

LetsDial

Company Website

www.letsdial.com

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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