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What is Softvision Agenda?

Softvision Agenda is a versatile appointment-management tool designed to facilitate the creation of a collaborative agenda. It features multi-calendar capabilities, enabling users to handle individual calendars for each operator as well as for different locations. One of its notable advantages is the effective management of a shared agenda among various operators, ensuring seamless coordination. As a cloud-based application, there is no installation required; users can access it simply through a web browser with an internet connection. Additionally, its customer management component supports ongoing communication with clients via E-Mail and SMS marketing. Customers benefit from the convenience of online reservations, allowing them to book appointments independently through a dedicated portal. Moreover, Softvision Agenda enhances customer experience by automatically sending reminder notifications through SMS or E-Mail, ensuring that clients never miss their appointments. This comprehensive approach to appointment management streamlines operations and fosters better customer relationships.

What is Relay?

Relay serves as a comprehensive tool for customer communication and appointment management, tailored for businesses that rely on appointments like salons, barbershops, med spas, tattoo parlors, and pet grooming services. It streamlines communication by merging various message sources—such as texts, emails, phone calls, web chats, form submissions, and social media inquiries from platforms like Facebook and Instagram—into a single customer inbox, facilitating easier oversight. Users can seamlessly distribute booking links, integrate their schedules with Google Calendar, identify scheduling conflicts, send appointment reminders to clients, prompt for rebookings, and notify waitlisted customers when slots open up. Moreover, its automated workflows allow for prompt responses to missed calls and effective follow-ups with prospective clients. Relay's intelligent features can draft responses for staff approval or send automatic replies tailored to user preferences. The optional AI Front Desk capability can manage incoming calls and handle appointment scheduling efficiently. The platform also includes tools for contact management, customizable forms, workflow processes, and API access for subscribers of eligible paid plans. Operating in a web-based format, Relay integrates effortlessly with Martello's ecosystem, including Mycel, which serves as a centralized business knowledge hub, thereby improving operational productivity. In addition, this all-encompassing solution is designed to adapt to the specific needs of its users, ensuring a more personalized experience.

Media

Media

Integrations Supported

Integrations Supported

Google Calendar
Instagram
Mycel

API Availability

API Availability

Has API

Pricing Information

€5 per month
Free Version
Free Trial Offered?

Pricing Information

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Softvision

Date Founded

2020

Company Location

Italy

Company Website

agenda.softvision.it/

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

relaycustomerops.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Calendar Sync
Online Booking

Categories and Features

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