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Ratings and Reviews 0 Ratings
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ServiceaideServiceaide offers a user-friendly service management solution that can be deployed in a matter of weeks instead of taking months. You will experience a tangible return on investment with minimal administrative costs and swift implementation. This adaptable platform can be utilized either on-premises or through cloud services. Built on ITIL best practices, Serviceaide encompasses all the essential components your team needs. You have the flexibility to choose the environment that aligns with your technological, infrastructural, and compliance requirements. Furthermore, Serviceaide stands out as a comprehensive and cost-effective option, equipping IT personnel with the necessary tools to handle everything from ticketing to incident, change, and asset management efficiently. In addition to its robust functionalities, Serviceaide includes a virtual agent, self-service portals, and AI-driven features to enhance both analyst and user productivity. By automating processes across technical workflows and business services, organizations can significantly boost their operational agility. This makes Serviceaide not just a solution, but a strategic partner in driving business success.
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Atera IT AutopilotAtera IT Autopilot is an advanced AI-driven autonomous IT support agent designed to help IT teams overcome challenges caused by increasing ticket volumes, shrinking staff, and growing demands for immediate resolution. By automating routine IT support and complex troubleshooting tasks, it enables employees to self-resolve issues, significantly cutting down on helpdesk backlogs and freeing IT staff to focus on strategic projects. The platform delivers instant, human-like assistance through a variety of channels including user portals, email, Slack, and Microsoft Teams, guaranteeing 24/7 support coverage with a remarkable first response time of 0.1 seconds. IT Autopilot also offers smart assistance features, device and cloud support, whitelisted software management, and escalates more difficult problems to technicians as needed. Comprehensive reporting and analytics empower IT teams with insights to monitor performance and optimize workflows. With integrations available for essential IT functions like backup, security, and network monitoring, the solution fits seamlessly into existing IT environments. IT Autopilot helps reduce IT workloads by up to 40%, saving technicians hours daily and mitigating burnout. Its autonomous operations ensure business continuity even outside traditional working hours, boosting overall productivity. The platform complies with governance frameworks and ethical standards to safeguard data and maintain responsible AI use. Ultimately, Atera IT Autopilot transforms IT support by combining AI efficiency with human oversight to deliver reliable, scalable, and continuous service.
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Certainty SoftwareCertainty is a comprehensive software solution for auditing and inspection that offers reliable support in managing and reporting on business risks, compliance, and performance indicators swiftly and effectively. Utilized by countless professionals, Certainty Software facilitates millions of inspections and audits annually, equipping users with essential tools to gather, organize, and present precise, consistent, and actionable metrics throughout the organization. In addition to its data management capabilities, Certainty empowers users to design, oversee, and report on inspection and audit findings while also assisting in the identification and mitigation of risks, incidents, and challenges that may arise during the auditing process. This software not only enhances operational efficiency but also ensures that businesses maintain high standards of accountability and performance.
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QueryPalTransform Your Support Team with Effortless Automation Are monotonous tasks hindering the performance of your support team? QueryPal empowers support teams to excel by automating ticket responses, which frees up valuable time to tackle complex issues that require human insight. Leveraging AI-driven workflows allows you to reduce response times, enhance productivity, and provide accurate and dependable support. Whether dealing with frequent inquiries or managing a high volume of requests, your team can prioritize what truly counts—ensuring customer satisfaction remains a top priority. Accelerated Solutions: Expedite the resolution process by automating responses to frequently asked questions and common tickets. Reliability & Accuracy: Guarantee that every communication is consistently thorough, thereby reducing the likelihood of errors. Enhanced Efficiency: Enable your team to focus on complicated or urgent issues by streamlining routine tasks through automation. This shift not only improves service quality but also fosters a more engaged and motivated support team.
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SeobilitySeobility systematically crawls every page linked to your site to identify any errors. Each section of the check highlights pages with errors, concerns related to on-page optimization, or content issues like duplicate content. Additionally, you can review all pages using our page browser to pinpoint specific problems. Our crawlers continuously monitor each project to ensure your optimization efforts are progressing. In the event of server errors or significant issues, our monitoring service will alert you via email. Seobility also offers an SEO audit along with various suggestions and techniques to resolve any identified issues on your site. Addressing these problems is crucial for Google to effectively access your relevant content and comprehend its significance, facilitating better alignment with appropriate search queries. Ultimately, this comprehensive approach can enhance your website's overall search visibility and performance.
What is Software Issue Manager?
A SIM issue denotes a particular category of concern, encompassing bugs, tasks, feature requests, or concepts, and is assigned a unique issue number to ensure proper tracking. Implementing a comprehensive system for identifying and documenting these issues is vital throughout the project's lifecycle. This protocol should include information regarding the issue's status, category, priority, responsible personnel, and overall status updates. Such detailed documentation empowers the project team to evaluate the circumstances effectively, gauge the prospective repercussions, and devise an appropriate resolution strategy. Moreover, it is crucial to recognize that a single issue may pertain to multiple projects concurrently. The Software Issue Manager is instrumental in collating relevant data, providing significant insights into the current issues. Typically, an issue page consists of several important sections: Affected Projects, which enumerates all projects associated with the particular issue; Reported By, specifying the team members who initially reported the issue, available solely in Pro and Enterprise editions; Related Issues, which showcases issues connected through their impact and scope, also exclusive to Pro and Enterprise editions; and Participant, which lists team members who are actively engaged in resolving the issue, a function found only in Pro and Enterprise editions. This organized methodology not only improves communication among team members but also streamlines the resolution process across various projects, ultimately fostering a more efficient workflow. Consequently, the ability to track and manage issues effectively serves as a cornerstone for successful project execution.
What is Jixee?
In the task and issue module, users can easily access commit histories and version control information, allowing for a comprehensive oversight of project changes. You have the option to create and share code snippets along with text, facilitating collaboration among your team across more than 100 programming languages. Additionally, each task or issue can have an unlimited number of attached documents, files, and images, providing a rich context for all project elements. The module also allows for the review of historical data, making it possible to track task completions and deployment times in production. Jixee acts as a pivotal communication and task management center aimed at improving your development team's productivity. Our objective is to empower developers to focus primarily on coding instead of task management. We are committed to delivering a top-notch product that provides a fluid user experience, helping development teams excel in their endeavors. Clear and efficient communication is essential for successful software development, and Jixee enhances this aspect by integrating your favorite task and communication tools into a unified platform. This integration not only simplifies your workflow but also adapts to your existing services, giving you the flexibility to tailor your developer tools to fit your specific requirements. Ultimately, this adaptability not only optimizes team processes but also significantly boosts overall productivity, allowing for more effective collaboration and project execution.
Integrations Supported
CA Flowdock
API Availability
Has API
API Availability
Has API
Pricing Information
$79.99 per year
Free Trial Offered?
Free Version
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
eMarket Design
Date Founded
1996
Company Location
United States
Company Website
emdplugins.com/plugin-features/software-issue-manager-simple-and-effective-issue-tracking/
Company Facts
Organization Name
Jixee
Company Location
United States
Company Website
jixee.me
Categories and Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Categories and Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management