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Ratings and Reviews 0 Ratings
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What is Softworks?
Founded in 1984, Softworks Inc. has been dedicated to developing software specifically designed for U.S. government agencies as well as private sector clients. Our extensive range of applications can function independently or be interconnected, enabling efficient data sharing through a unified information system. Clients have the flexibility to begin with one or multiple modules and can seamlessly incorporate additional features thanks to our user-friendly data and software interfaces. The inception of the company was driven by the rising need for PC-based solutions tailored for county highway departments, leading us to create modules focused on tracking internal costs associated with highway maintenance. Over the years, we have expanded our product offerings to address the varied requirements of different government organizations. Today, our solutions are employed in numerous government offices across the United States, highlighting the adaptability and effectiveness of our software. We remain committed to continuously refining our product lines to align with the evolving demands of public sector entities, ensuring our clients receive cutting-edge tools to assist in their operations. This dedication to innovation and customer satisfaction is what drives our ongoing success in the industry.
What is Newgen eGov Office?
Transform your government operations into a fully digital and paperless model by leveraging automation to create a more streamlined environment. With our eGov Office suite, you can establish an agile framework that boosts the efficiency and effectiveness of interactions between Government and Citizens (G2C), Government and Businesses (G2B), and Government and other Government entities (G2G). Ensure a seamless automated lifecycle for documents and communications, from their initial creation to final archival. Standardizing processes across various departments and agencies will enable rapid file management, making operations more efficient. In addition, cultivate a collaborative learning environment equipped with cutting-edge tools such as content rating systems, the ability to add citations, and chat forums for meaningful discussions. Implement a clearly defined escalation matrix complemented by alerts, notifications, and automated reminders to ensure swift actions and timely responses. Experience a user-friendly file viewing setup that features a green note sheet and supports digital signatures within PDF files, all while integrating barcode technology for efficient tracking of documents and correspondence. This comprehensive approach not only optimizes workflow but also significantly elevates the quality of service delivery for all parties involved, ultimately fostering a more transparent and accountable government. By adopting these innovative solutions, you pave the way for a more responsive and effective governance model.
Integrations Supported
SAP SuccessFactors
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Softworks
Date Founded
1984
Company Location
United States
Company Website
softworks.org
Company Facts
Organization Name
Newgen Software
Date Founded
1992
Company Location
United States
Company Website
newgensoft.com/solutions/industries/government/e-gov-office/
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management