Ratings and Reviews 869 Ratings
Ratings and Reviews 1 Rating
What is Sogolytics?
Sogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate.
SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele.
Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
What is Leapsome?
Progressive organizations such as Spotify, Trivago, and Babbel rely on Leapsome for ongoing performance management and tailored learning initiatives, fostering higher employee engagement and contributing to their overall success. Leapsome serves as a comprehensive people management platform, integrating features for Goals and OKR Management, Performance Reviews, 360-degree feedback, and Employee Learning and Onboarding. Additionally, it provides tools for giving and receiving feedback and praise, conducting employee engagement surveys, and planning meetings, ensuring a holistic approach to team development. This multifaceted solution not only streamlines processes but also enhances collaboration and communication within teams.
Integrations Supported
Gmail
Slack
Adobe Marketo Engage
Facebook
Google Analytics
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Integrations Supported
Gmail
Slack
Google Workspace
Jira
API Availability
Has API
API Availability
Pricing Information
Free Pro plan: Free for life
Pro plan: $39/month or $469/year
Pro Max plan: $49/month or $589/year
Enterprise plans: Call for pricing, +1 (800) 646-0520
SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Pro plan: $39/month or $469/year
Pro Max plan: $49/month or $589/year
Enterprise plans: Call for pricing, +1 (800) 646-0520
SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Free Version
Free Trial Offered?
Pricing Information
$7 per user per month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Mac
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sogolytics
Date Founded
2009
Company Location
United States
Company Website
www.sogolytics.com
Company Facts
Organization Name
Leapsome
Date Founded
2016
Company Location
Germany
Company Website
www.leapsome.com
Categories and Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Engagement
Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Customer Engagement
Customer Lifecycle Management
Employee Engagement
Feedback Management
Pulse Surveys
Employee Experience
Not specified
Employee Survey
Not specified
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Help Desk
Not specified
HR Analytics
Dashboard
HR Metrics Library
Trend Analysis
Online Quiz Makers
Not specified
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Mass Texting
Message Personalization
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Categories and Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Company Culture
Not specified
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Recognition
Feedback Management
Goal Management
Performance Management
Pulse Surveys
Employee Experience
Not specified
Employee Recognition
Goals
Manager-to-Peer Recognition
Mention Management
Peer-to-Peer Recognition
Performance Management
Social Recognition
Employee Survey
Not specified
Human Resources
360 Degree Feedback
Career Development Planning
Employee Database
Onboarding
Performance Management
Training Management
OKR
Benchmarking
Feedback Management
Goal Management
KPIs
Prioritization
Progress Tracking
Strategic Planning
Onboarding
Employee Handbook
Orientation Management
Self Service Portal
Task Management
Training Management
Performance Management
360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures
Talent Management
Career Development Planning
Competency Management
Goal Setting / Tracking
Onboarding
Performance Appraisal
Training Management
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS