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What is Sogolytics?
Sogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate.
SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele.
Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
What is Lumero?
Lumero seamlessly integrates the data collected from your existing employee survey provider with the specific reporting requirements of your stakeholders.
By uploading spreadsheets from various platforms like SurveyMonkey or Qualtrics, Lumero transforms the information into a wide array of interactive reports, such as heatmaps, gap analyses, custom question groupings, indices, key driver insights, and AI-powered thematic comment analysis.
Users can delve into the results by various demographic factors, including team, location, or job role, while easily tracking trends through comparisons with previous survey results. Additionally, visual representations can be customised to reflect your preferences and align with your company’s branding colors.
The findings can be securely disseminated to organisational leaders through personalised online logins or customisable PDF reports. The platform also features role-based permissions, giving you control over which demographics and functionalities each user can access, thereby ensuring that sensitive information is kept confidential and only visible to authorised people.
With Lumero, analysing employee survey results becomes a simple and efficient task, enabling organisations to make informed, data-driven decisions effortlessly. Lumero makes light work of employee survey reporting.
Integrations Supported
Asana
Facebook
Gmail
Google Analytics
Google Calendar
Google Drive
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Mailchimp
API Availability
Has API
API Availability
Pricing Information
Free Pro plan: Free for life
Pro plan: $39/month or $469/year
Pro Max plan: $49/month or $589/year
Enterprise plans: Call for pricing, +1 (800) 646-0520
SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Pro plan: $39/month or $469/year
Pro Max plan: $49/month or $589/year
Enterprise plans: Call for pricing, +1 (800) 646-0520
SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Free Version
Free Trial Offered?
Pricing Information
NZ$995
Lumero is priced per survey, not as an annual subscription. Pay once each time you report on a survey - cost scales with the number of respondents, starting at NZ$995.
Our base package includes all standard reporting pages: demographic reporting, cross-tabbing, heatmaps, gap analysis, AI thematic comments analysis, and two online logins.
Add Key Driver Analysis to identify the topics with the strongest influence on engagement. Add trending to compare results back to previous surveys. Add scoped online logins and branded PDF reports to share results with people leaders across your organisation.
No setup fees, ongoing subscription, or lock-in.
Get a quote from our pricing calculator at lumero.works.
Our base package includes all standard reporting pages: demographic reporting, cross-tabbing, heatmaps, gap analysis, AI thematic comments analysis, and two online logins.
Add Key Driver Analysis to identify the topics with the strongest influence on engagement. Add trending to compare results back to previous surveys. Add scoped online logins and branded PDF reports to share results with people leaders across your organisation.
No setup fees, ongoing subscription, or lock-in.
Get a quote from our pricing calculator at lumero.works.
Supported Platforms
SaaS
Android
iPhone
iPad
Mac
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sogolytics
Date Founded
2009
Company Location
United States
Company Website
www.sogolytics.com
Company Facts
Organization Name
Lumero
Date Founded
2026
Company Location
New Zealand
Company Website
lumero.works
Categories and Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Engagement
Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Customer Engagement
Customer Lifecycle Management
Employee Engagement
Feedback Management
Pulse Surveys
Employee Experience
Not specified
Employee Survey
Not specified
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Help Desk
Not specified
HR Analytics
Dashboard
HR Metrics Library
Trend Analysis
Online Quiz Makers
Not specified
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Mass Texting
Message Personalization
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Categories and Features
Employee Survey
Not specified